Once I picked up my car I tried to turn on my blind
Side and rear sensors and received an error message
9/22/2018
Gail T. VERIFIED CUSTOMER
Vehicle Make : Honda
It took days longer than expected. They lost my key and that delayed it until they could get another fob and have it programmed. The communication was terrible. My calls were not returned, I was not called with info as promised, and although I signed up for text updates I got none until it was done.
9/21/2018
Faith C. VERIFIED CUSTOMER
Vehicle Make : Acura
The staff was very helpful in assisting me. They did a good job texting me to communicate how the repairs were progressing.
9/19/2018
Maren S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Greatly appreciated your customer service. This has been a frustrating experience and working with you was the bright light. Thank you for the regular updates and your kindness. I will definitely recommend you to others.
9/18/2018
Eugene T. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Problems delayed completion of repairs and I found the delay inexcusable an unacceptable .
9/18/2018
Shannon R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Staff was very courteous and efficient. The parts were replaced and the car looks good as new! I couldn’t be happier!
9/15/2018
Anthony M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair doesn’t look exactly like the non-repaired side. Close, but not an exact match.
9/12/2018
Elden F. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone very helpful and friendly, especially Vitalli.
9/8/2018
David R. VERIFIED CUSTOMER
Vehicle Make : Ford
As we discussed today, buff marks in the new paint, paint residue on the rubber seals for the windows, paint on the mirror, paint on the front windshield m, the bumper is stil not matching perfectly and has a slight buckle, the black molding glass is not mounted properly and sticking out, the paint is showing running on the connecting price off the roof, the edge on the left bumper is chipped and not painted properly and still visible, and the left blinker light is not working creating unsafe operating conditions. Tim had mentioned that he and his supervisor signed off on the repairs. Not happy, let alone more time waiting for proper repairs.
9/7/2018
Andrew L. VERIFIED CUSTOMER
Vehicle Make : Kia
Team was very friendly and communicative, I appreciated the texts to keep me in the loop and the car looks brand new again!
9/7/2018
Emmanuel A. VERIFIED CUSTOMER
Vehicle Make : Toyota
On my Totyota FJ Cruiser.. the partly damage front left inner splash guard was NOT Replace..
9/7/2018
Kb R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you very much.
9/1/2018
Francisca S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good job, they take a little bit longer to finish. but satisfied
9/1/2018
Kathy P. VERIFIED CUSTOMER
Vehicle Make : Kia
Job well done. Very please and done quickly
Thank you
9/1/2018
Joseph F. VERIFIED CUSTOMER
Vehicle Make : Honda
Kept me informed on the status of the repair. Very courteous service.
9/1/2018
Teri P. VERIFIED CUSTOMER
Vehicle Make : Kia
Very efficient shop, with friendly staff. Sandra and Tyson were just first rate. Keep up the good work.
8/30/2018
Jerry D.. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was fantastic and completed within the defined timeline.
8/30/2018
Ana S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The repairs were not done properly and there was lack of communication, my agent told me it was not his job to communicate with me in case something did not go as plan with my insurance, I'm very displeased to the point of planning to choose a different company all together when getting a car next time so as not having to deal with the collision center ever again
8/30/2018
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Stacey is amazing. She leaves excellent detailed messages where I can listen to the message and not have to call back to find out what's going on, or get a status update. I appreciated the detailed messages so that I had the info I needed while my car was in the shop.