Your automated communication system is not adequate to insure customer satisfaction. Due to system limitatioms, causes of delays are not explained. Original compleation promise was 3-15-13 actual 4-4-13.
4/5/2013
Linda J. VERIFIED CUSTOMER
Vehicle Make : Kia
The lady in front is a great representative of your company. Also the young man who touched up my vehicle and gave me the small bottle of touch-up paint. Two excellent employees!
4/4/2013
Chris M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I couldn't have asked for a better customer service experience! Jeanni delivered what was promised. She made the difficult process painless, provided constant status updates, and met the promised date.
And the car looks great too.
Thank you and I look forward to recommending Annie's to a friend.
3/23/2013
Beth J. VERIFIED CUSTOMER
Vehicle Make : GMC
Estimate was spot on. Car was clean, and repair...what repair?!...can't even see it....whole experience was easy, thank you!
3/20/2013
Stephan B. VERIFIED CUSTOMER
Vehicle Make : BMW
Friendly, professional and good product result.
3/17/2013
Michael E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Was treated with respect
3/15/2013
Dale R. VERIFIED CUSTOMER
Vehicle Make : BMW
On time, on budget. A great experience
3/5/2013
Edward R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Just convey to everyone my thanks for a job well done.
2/27/2013
Vickie M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Was treated very well.
2/22/2013
Kristi L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was very nice. The whole process was easy and smooth. My car looks brand new again. Thank you!
2/15/2013
Carl W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything is good so far. Haven't checked the too close signals on the front bumper yet.
2/10/2013
Teresa I. VERIFIED CUSTOMER
Vehicle Make : Lexus
The communication was excellent, friendly service (Jeanie) and great body work!!
2/9/2013
Vera D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The best of the best from day one to pick up would highly recommend thanks so much
2/9/2013
Ray F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice people
Great job
2/9/2013
Steve M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Annie's is Awesome!!!! Sean and staff proved to be personable, professional and proficient when came to repairing my Lexus and Porsche. Dr. Steve M
2/2/2013
Don R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent job done on our car. However, it took longer than what was relayed to us in the beginning but we were kept aware of delays along the way.
1/30/2013
Nicholas C. VERIFIED CUSTOMER
Vehicle Make : Saturn
My car looks great thank you. This was a very painless process for me thanks to the Annie's team.