There was an issue with the repair. The seams around the driver side back fender panel, tire well cover, and bumper did not line up.
7/28/2017
Laxmikant B. VERIFIED CUSTOMER
Vehicle Make : Honda
They did good job
7/26/2017
David O. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Millennium Collision made the process of repairing my bumper so easy. They were patient with me in explaining all the options and making sure I understood everything before making a final decision. Everyone I came in contact with from Geico, Enterprise, and the guys in the shop were helpful and made this process go more smoothly than I could have imagined. I am very satisfied with the results of my car bumper as well.
7/26/2017
Dawn W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very smooth - drop off and car rental was quick and easy.
Truck looks awesome!!!
7/25/2017
Silena D. VERIFIED CUSTOMER
Vehicle Make : Mazda
I can't believe after having my car for almost 2 months that I got it back dirty. Specially after I was told it will be detailed just for being so patient they just half vacuum the floor and that's it very dissatisfied with that.
7/24/2017
Cheryl R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I had plans to go out of town today wednesday 7/19. My car was promised to me by mon 7/17, my car was not ready until 4 pm today 7/19. I picked my car up and got on the road to head out of town, I drove for about an hour and stopped for gas off 85 N. I got back in the car to leave and my car would not start. I had to get my car towed back to durham sports durst. Im a hour away from home stranded. Waiting on someone to pick me up and take me back home, i have a hotel thats already been paid for where i was headed, and i will lose my money for that. Im very annoyed and agitated at this ordeal, my vacation has been ruined by this
7/20/2017
Mario W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I love sport durst and gecio. Fantastic work.
7/18/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Kia
Good communication!
7/15/2017
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Ford
Millennium personnel were professional and responsive.
7/15/2017
Sandra C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was kept up to date as the work was progressing. Everyone was extremely nice and responded appropriately to my calls.
7/8/2017
Flint B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional
7/6/2017
William S. VERIFIED CUSTOMER
Vehicle Make : Honda
From the start, we made one thing clear: We needed the car repair to be completed by Wednesday June 28 because of an important scheduled family trip. If you can't finish the work by then, we don't want you to start.
You took the car with that understanding. On Monday June 26 you gave us this reassuring update:
From: Millenium Collision
Date: Monday, June 26, 2017 at 3:14 PM
To: "LeFebvre, Donna H."
Subject: Update
William,
We are over the halfway mark! Your Honda is 75 % complete and still on target for 06/28/2017 05:00 PM.
Millenium Collision
But when I called GEICO for an update Wednesday 6/28, several hours passed before you informed me that it would not be finished that day, after all. You called me late Wednesday afternoon to tell me it would be finished the end of the next day, Thursday 6/29, a day late.
I'm not satisfied that you made a sufficient effort to finish the job on time. And you definitely failed in communicating with me, to give me advance warning that the car would be late. Because it was finished a day late, we had to begin our long family trip to upstate New York at 6pm Thursday, a terrible time to start a long drive.
7/3/2017
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Honda
Wasn't ready when we came to pick it up.
Said they were sorry but no one
Did the final inspection. Still waiting for
A part for the door.
6/28/2017
Francis C. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you so much! It was fast and looks to be thorough. I appreciate it!
6/24/2017
Schauren H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for making my car look brand new again and cleaning the inside and a wash. Looks great!
6/24/2017
Judith K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was totally pleased from the very beginning. Your entire crew were very professional and helpful. Great experience
6/23/2017
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I really appreciate the updates on each step of the repair. This helped to calm my "nerves" Thank you so much. Everything appears to be back to normal!
6/22/2017
Megan L. VERIFIED CUSTOMER
Vehicle Make : Ford
They fixed my taillight for me while they were repairing the bumper. I did not ask for this to be fixed, but he called and said they could fix it for me at a cost. I appreciate them taking the extra time to do this.
6/19/2017
Kelly R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair of my car was done correctly and in a timely manner.
Thank you
Kelly R