My vehicle had chips in paint on repaired fender. Needs to be repainted. Work took nearly a week longer to complete than estimated. Vehicle was damaged while in possession of shop. Worst imaginable experience with a body shop.
8/9/2017
Linda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
When they say it's" done" it's not done.. After I bought the truck home I found the left single is not working n I have to bring it in the following day to check n fix it..
It's so frustrating n upsetting that they didn't do their jobs
8/9/2017
Richard R. VERIFIED CUSTOMER
Vehicle Make : Subaru
The great thing is the cooperative work between the service provider and the insurance agent, leaving us with much less to do and worry about re claims, etc.
The work was completed in a timely manner, and the vehicle appears "as new" again.
Thanks for a great experience!
Richard and Dee Ray
8/9/2017
David A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, we will be back for more.
8/8/2017
Chris B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent as always. Thank you. Darryl was great.
8/8/2017
Susan E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experiences dealing with Mackin's in Vancouver, WA. We especially appreciate the bi-weekly updates.
8/5/2017
Erica H. VERIFIED CUSTOMER
Vehicle Make : Ford
The text communication was easy and convenient.
8/5/2017
Poshiyuki T. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the super quick fix ups! I really didn't expected to be super early but looks like it's brand new both in and out. I loved how you guys offer car wash and vacuum the interior, and also trimmed & re-colored the scratches that my car had on lower sides of the front bumper. Thank you for going above and beyond on the things that was outside of the whole repair process as well! The entire process was absolutely stress free; all I had to worry about was my car getting fixed and you guys took care the rest. Daryl and his team is the best.
8/4/2017
John &. VERIFIED CUSTOMER
Vehicle Make : Honda
I was completely satisfied with the service and Daryl was on top of everything. I shall be happy to recommend you to others in need of auto body work. Thanks! Jk
8/1/2017
Paul S. VERIFIED CUSTOMER
Vehicle Make : Saturn
Very professional. Made the whole process easy.
7/28/2017
Kathleen H. VERIFIED CUSTOMER
Vehicle Make : Ford
I was in need of auto repairs twice recently and received care from all the folks at the East Vancouver Mackin's shop. From start to finish I found the employees friendly and efficient in making me feel I was in good hands. The repairs were made and I received help in getting a rental car all with no stress on my part. I will definitely recommend Mackin's to anyone in need of their services.
7/26/2017
Rickie U. VERIFIED CUSTOMER
Vehicle Make : Nissan
I grew up in a age where a hand shake was an agreement and live by "A promise made is a debt unpaid". I felt that Mackin's was that kind of business. I will take all my needed auto body work to you or until you change you values. Thank You Rick
7/25/2017
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The repair was completed today and we are confident that the following days we will be as impressed as we are today. The communication kept abreast of the repairs and the insurance company's responses to Makins. We wanted to keep our business and our dollars close to home and are very happy with our decision. Thank you Makins and John in particular.
7/25/2017
Leroy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were excellent with their communication from the beginning to the end with the process of the repairs. They handled the car rental no problem
7/22/2017
Glynda H. VERIFIED CUSTOMER
Vehicle Make : Kia
Fantastic service from check-in to driving away!!!
7/22/2017
Paul S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone that I encountered, on your team, was courteous.
You also did a great job of keeping me notified of the repair progress!
Thanks again,
Paul
7/22/2017
Priscilla W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kept me informed all the way! Thank you Mackin's and your wonderful staff!
Priscilla W
7/21/2017
Caroline H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Good service
7/20/2017
Michele L. VERIFIED CUSTOMER
Vehicle Make : Toyota
There's a small one inch rub on the back bumper that I didn't see before that looks like it's been covered with a thin layer of fingernail polish. I was going to call about it tomorrow.
7/20/2017
Katherine/gene C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job done on time. Vehicle restored to manufacturer specifications.I'm very satisfied with a job.