You never answered the phone. Your waiting room chairs are discusting, dirty. A two day job turned into five due to being short handed. The reword were good but god ciustomer service is poor. The text you sent were good but I couldn't respond to them with follow us questions so I called and left messages that no one returned.
8/19/2017
Ian D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Really appreciate you taking the time to do it right.
8/2/2017
Monica D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Car was so clean when I got it back! Pleasant surprise. Team did a phenomenal job and the repairs look great
7/29/2017
Jill M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Outstanding work.the car looks almost brand new
(Not your fault) and drives like a dream.
You also washed and prompedit it.
We will be proud to tell the world about your shop.
We are so very grateful and in Hawaiian I say to yo mahalo nui Loa. Thank you from the bottom of my hdart
5/26/2017
Kathleen K. VERIFIED CUSTOMER
Vehicle Make : Honda
No repair job is totally predictable. I felt Mackin's Auto Body did an excellent job keeping me informed of the changes & progress being made to repair my auto, both by email & by phone.
12/16/2016
Jacqueline W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very very pleased with the job you did on my car.
I will not hesitate to recommend Mackin's.
7/23/2016
Mark G. VERIFIED CUSTOMER
Vehicle Make : Kia
Job completed on time and on budget.Thanks Mark G
4/16/2016
Martina C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We are very happy with the entire process. Everyone that we talked to was very friendly and helpful. We feel that the team went above and beyond to answer any questions we had. We will for sure be recommending Mackin's to those we know looking for auto body work.
4/15/2016
Anthony A. VERIFIED CUSTOMER
Vehicle Make : Kia
Took several weeks to finish
4/1/2016
Kristen P. VERIFIED CUSTOMER
Vehicle Make : Jeep
The employees were very friendly and helpful! Will definitely recommend Mackins to anyone who needs an auto body shop.
3/6/2016
Henry L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent and amazing.
2/12/2016
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The work was beautiful and it was a bonus picking up my car and finding it so beautifully detailed! That's a first!! We will always come to Mackins for our auto body needs! THANK YOU!!!!
2/3/2016
Michael H. VERIFIED CUSTOMER
Vehicle Make : Toyota
We thank you for getting the car done when said you would. Everyone was so nice. I like it when you gave us up date on the Thank you again for doing great job on the car. Mike and Eall
1/23/2016
Jim D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your manager and assistant manager were fantastic they were very informative on things that was going to be done and they got it done in a timely fashion The workmanship was excellent and very please with the outcome
Thank you very much Jim D
1/22/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Honda
Well done and kepte informed
Great job!
1/9/2016
Joshua M. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job, friendly staff, cleaned the inside of the car afterwards. Very impressed with the service
12/19/2015
Jerry L. VERIFIED CUSTOMER
Vehicle Make : Honda
The right out side door mirror does not work
12/6/2015
Dallas E. VERIFIED CUSTOMER
Vehicle Make : Ford
It is rewarding to deal with professional people who take pride in what they do and it shows in the quality of work they performed . They seam to be very content with their accomplishments
11/24/2015
Fox.will Fox,judy. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very devoted staff, worked hard to please me, and excellent equipment for the shop