The car looks great and was finished ahead of schedule!
7/18/2018
Karen J. VERIFIED CUSTOMER
Vehicle Make : Isuzu
Your service was superlative! On time, responsive even cleaned our vehicle . Thanks for finding a used part and making repairs so affordable . You definitely earned 5 Stars from us !!!
7/18/2018
Pam K. VERIFIED CUSTOMER
Vehicle Make : Kia
When additional work was required and had to be approved by the insurance company the time for delivery was extended. I did not receive this information until the day I had planned to pick up the car. Early notification of changes to pick up would be helpful. My car took almost a week longer than originally thought.
7/12/2018
Mary R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. Especially loved the text updates.
7/10/2018
Chris R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service on the phone with the front desk crew. Loved the regular text updates and the car looks great!
7/4/2018
Sarah P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The drivers side window was overlooked.
6/27/2018
Greg B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The gentleman who helped me, stayed in contact and pricing quotes.the car done on time and was very happy to see that it was clean when I picked up.thank you Greg B
6/27/2018
Jan D. VERIFIED CUSTOMER
Vehicle Make : BMW
FANTASTIC JOB! I couldn’t be more thrilled!
6/26/2018
Jane S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Efficient customer service
Quality work
6/26/2018
Gayle T. VERIFIED CUSTOMER
Vehicle Make : Subaru
I Received numerous updates about the progress of my auto repair. Alex answered all of my questions and the entire job surpassed my expectations. My car looks so much better now after the repair then it did before the accident. Thanks
6/26/2018
Shannon W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The rep who helped me (I’m away from his business card) was very professional & kind. He answered all of my questions & was spot on about all aspects of my repairs. The front office was very attentive & always had a hello.
6/23/2018
Suzy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I got home tonight from work and finally got a good look at the work. Not happy and will calling tomorrow morning.
6/19/2018
Liane R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Brian was great to work with. Kept me informed and I even got my car back a few hours early. I really appreciated their help with the rental car. The work looks excellent and I was thrilled that they cleaned my car inside and out. Very nice touch.
6/18/2018
Hanrahan.matthew J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You made it very easy and completed the job early. THANK YOU!
6/16/2018
Yvonne L. VERIFIED CUSTOMER
Vehicle Make : Toyota
It’s my 2nd times to had my car repair there. I’m very satisfied with the services & professionalism you guys provided. The car is always returned very clean both inside & outside. I would go back & refer Mackin’s!
6/16/2018
Mitchell P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciate the diligent work in inspecting damage, obtaining parts, and installing. I was further impressed by the cleaning and detailing of my car upon pick-up.
6/15/2018
Janet S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scott did a fantastic job. Extremely professional, friendly and excellent customer service. Mackin’s is the BEST and I am a very loyal customer. The two ladies at the desk are wonderful to work with. Kind, fast, and experts. They provide a very warm and welcome environment. Mackin’s is the TOP SHOP in the business. Love the text status updates down to the slick envelope with itemized repairs and charges. The entire package of care at Mackin’s doesn’t miss a beat. Jane Samson at Enterprise was great and the rental car was fantastic. Janet S
6/15/2018
Nicholas F. VERIFIED CUSTOMER
Vehicle Make : Kia
Having to deal with car stuff is super stressful, but Mackins made it so easy. And my Kia was finished in half the time they thought and the new bumper looks amazing. From the car guys to the front counter, these people know their stuff and will treat you right. Thank you!!!!!
6/9/2018
Claire H. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys were very good at updating me throughout the process. The repairs look amazing and the fact that you guys even took the time to deep clean the interior was an added bonus.
6/6/2018
Susan H. VERIFIED CUSTOMER
Vehicle Make : Honda
More than satisfied. Very professional staff. Excellent customer interface and body work. Paperwork for both covered & uncovered jobs handled seamlessly. Bonus was neighborhood location & their obvious extensive experience. I would recommend them without hesitation.