Excellent customer service, The work was completed to my satisfaction, everything went very well.
8/22/2013
John T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job dave. Thanks for the advice.
8/21/2013
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Acura
The texting updates were great because I often cannot answer my phone at work. A job, thanks
8/17/2013
Kratzer.nathan Kratzer,jasmin. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm very impressed with the quality of the work and speed at which is was done. Thank you!
8/16/2013
Jason S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done
8/10/2013
Tim C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent and professional service. Much appreciated the daily progress reports.
8/8/2013
Tonya C. VERIFIED CUSTOMER
Vehicle Make : Scion
I was very pleased with the way that my claim was handled. The ease of having everything there that you need was a blessing. Mackin is absolutely the choice referral for anyone who needs repairs.
8/8/2013
Tony H. VERIFIED CUSTOMER
Vehicle Make : Kia
You guys really have the customer service thing mastered.
8/3/2013
Mary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks beautiful. I can't even tell there were ever scratches and dents. In addition, it's clean! Everyone was very helpful, courteous and pleasant to work with. I appreciate the seamless interactions between my insurance company, you and Enterprise Car Rental. All of you helped make this experience much less inconvenient. Thank you!
8/3/2013
Greg M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the excellent customer service and for making the process so easy. The car looks great.
8/1/2013
Jonika H. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Very satisfied with all repairs. Great customer service and LOVE the text alerts! Especially the ones that said "your car is happy with us". Great marketing and giving your customers a sence of 'caring'.
Great job!
7/31/2013
Angela D. VERIFIED CUSTOMER
Vehicle Make : Saturn
Everyone was knowledgeable, helpful, friendly and very professional. I was referred by a friend and would pass them on to other's. I will use them in the future. Thank you!
7/31/2013
Grace L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I appreciated the updates on the work progress.
7/30/2013
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the frequent updates that I received by text, as well as the phone calls made by Brandon. He was very diligent in answering my questions and addressing my concerns. Thank you for providing excellent customer service. Sincerely, Pamela S
7/30/2013
Michael H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very professional and always communicated re the status if repair .
7/27/2013
Andrea M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service from start to finish. I wouldn't go anywhere else from now on.
7/27/2013
Laurie B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very good customer service. Best I have ever experienced.
7/26/2013
Catherine S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Completely satisfied. Brian was great- friendly and took the time to explain the fixes. I also appreciated his reducing the hourly rate a little to help with the fact we were paying out of pocket. The women at the front desk were also very friendly and helpful. We will probably be back for another repair. Thanks!
7/20/2013
**** P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Have always found Mackin's Auto body to be courteous and professional.