Everyone was very helpful, professional and extremely expedient with getting my repairs done. Communication was excellent as well- I really appreciated the option of texting with my mechanic directly.
10/12/2018
Debra N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and John went above and beyond to help.
Thank you, Deb
10/12/2018
Rebecca R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The communication was top notch. I knew exactly what was happening and the timeline. John was very responsive.
10/8/2018
Bradley H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional staff. Everything on time and as expected. Great job!
10/6/2018
Terry W. VERIFIED CUSTOMER
Vehicle Make : Kia
Ben there time that all ways got the job done quit and when I got my car back it was clean and look better then what it was when I took it in inside and out good job thank you
10/6/2018
Beth N. VERIFIED CUSTOMER
Vehicle Make : Toyota
John Engel was lovely - very attentive and sensitive to all the details of the experience. The women at the front counter were also great - they all seem like such valuable, conscientious employees. Thought you should know.
Thank you for your service! — Beth N
10/5/2018
Jo B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The team was very helpful, answered all my questions. The work is beautiful and complete. They kept me updated through the whole process.
10/4/2018
Julee O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything looked good, no complaints!
10/3/2018
Cristine S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you John for keeping me in the loop about everything and helping me figure out what to do with the rework. Also thanks to whoever worked on the car, it came out better than expected
9/28/2018
Amy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
All was great! Friendly staff good result on car and very hassle free process
9/26/2018
Wayne G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very fast service and quality work. Thank you.
9/22/2018
Diana C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated them keeping me informed and the friendly service.
I also appreciated getting my car back earlier than expected.
9/22/2018
Janet L. VERIFIED CUSTOMER
Vehicle Make : Kia
John was so great. and the front office staff. 100% happy with my experience!
9/15/2018
Carol W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please DO pass along to your whole team that i am above satisfied with the beautiful car I brought home! As I told Scott, I hope I don't have to bring my car in again, but I will tell anyone I know who is needing this service, that MACKIN'S is the only place to go! Thank you so much!!
9/15/2018
Sara C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good service from front office to estimator to daily progress reportsy to work and even courtesy transportation
9/7/2018
James H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service! Good results in a timely fashion!
9/6/2018
Dennis K. VERIFIED CUSTOMER
Vehicle Make : Nissan
You gave me a detailed (if painful) breakdown of everything that needed repair, kept me informed of your progress, and the fit and finish was beautiful. I *almost* want you to do the whole car now!
9/1/2018
Ricky K. VERIFIED CUSTOMER
Vehicle Make : BMW
Great communication and good customer service.
9/1/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are repeat customers and we have never failed to be satisfied!
8/31/2018
Lori S. VERIFIED CUSTOMER
Vehicle Make : Subaru
My representative was John Engel at The Hollywood shop. He was informative, friendly and kept me up to speed by text with the progress. I would go back there if needed and recommend you to anyone.