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Real Reviews from VERIFIED CUSTOMERS
Dan W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, superb service. Beyond our expectations.
4/9/2016
Esther S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciate efforts to keep things cost effective!
4/1/2016
Angela W. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick, helpful and professional. Thanks
4/1/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Acura
Appreciated updates on progress. Appeared repair was approached with customer satisfaction a priority with no shortcuts or after market parts based on cost over quality.
3/30/2016
Josh R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car was delayed multiple times, received a week and half after estimate, finish date changed 8 times, a bumper protector was left off my car, paint chip on my newly installed bumper is visible, also a piece of plastic protecting window is missing.
3/29/2016
Stephanie H. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you for a quick dent repair and new paint, so nice to have my car back in less than a week.
3/26/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Acura
We were very impressed with everyone from the beginning to end. Very nice, kept us well informed and did a great job! Thanks
3/24/2016
Margart L. VERIFIED CUSTOMER
Vehicle Make : Honda
Good communication about the progress of the repairs. My car was returned clean and sparkling - inside and out
3/23/2016
Mary G. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was disappointed at first with the delay in completion, but you guys saved the day by taking care of the rental car. And the repair looks good and the interior was so clean. Nicely done!.
3/23/2016
Matt W. VERIFIED CUSTOMER
Vehicle Make : Toyota
On a scale of ****-10, we give Mackins an 11. The service was literally perfect. Being in an accident that is someone else's fault is always stressful and unpleasant, but having Mackins do the repair made it as painless as it could be. The best customer service experience we have had in the past five years (maybe more, but who can remember that far?). Thanks Brandy!
3/19/2016
Sue Ann. VERIFIED CUSTOMER
Vehicle Make : Acura
You kept me informed along the way with your progress reports. I was pleased that the car would be ready on Friday instead of Monday. I have Enjoyed driving my Acura! I totally have confidence in Brian Turnbul and his team! Sue Ann J
3/6/2016
Marcuson.margaret J. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were all very helpful and kept me informed along the way.
3/4/2016
Scott T. VERIFIED CUSTOMER
Vehicle Make : Audi
Dustin was great to work with as he kept me informed on a consistent basis. The work that was done to my car was exceptional. I appreciate their hard work and dedication. I would recommend them to friends and family in the future.
3/3/2016
Brian N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Kinda rainy outside today so hard to see but I think it looks great. Cleaning/detailing the interior of my car was a nice touch. Thank you!
3/3/2016
Collinson.diana Collinson,roger. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was disappointed to have an almost 5,000 difference between the initial estimate and the final costs, you may want to take a little longer to come up with a more realistic estimate. Your staff were all stellar and the car looks great.
2/29/2016
Timothy T. VERIFIED CUSTOMER
Vehicle Make : Ford
I would like to thank Brandy for her excellent customer service.
2/28/2016
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Best experience I have ever had getting a car repaired. You guys were awesome. Thank you
2/25/2016
Jennifer K. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great! Thank you!
2/25/2016
Richard H. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair was great but my power windows do not work
2/25/2016
Kellyn N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm really happy with the quality of your work. Outstanding customer service!!! Your experienced staff makes all the difference. Thank you very much.
2/25/2016