Love the text messages. Car looks great. On time delivery!
9/23/2016
Patrick B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My Prius looks great, I'm very pleased with the body work and the supper clean detailed condition at pickup. Great service, thanks for keeping me informed every step of the way.
9/22/2016
James G. VERIFIED CUSTOMER
Vehicle Make : Kia
Finished work was superb! More than rhat, though, the ongoing communication
from Brian was outstanding. He sent updates everyday and I always knew where theywere in the progression of the work.
Great job!
9/17/2016
Ashely M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was told that it would take two days so I got a rental car and then my car was done in one day. Otherwise the work was great.
9/17/2016
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Happy to give my business to a locally owned & operated family operation. Everyone I spoke to was very pleasant. The service was excellent! Thanks.
9/16/2016
Percy H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very happy with work that was done
and within time frame
9/14/2016
James N. VERIFIED CUSTOMER
Vehicle Make : Toyota
We have had 3 of our 4 cars at Mackins this year. We are happy to have such wonderful assistance and the workmanship is excellent
The staff is professional helpful honest and they make you feel apart of their family. Something you don't feel in many businesses
I especially like the updated text messages as well. 5 stars for Mackins
9/10/2016
Kailla C. VERIFIED CUSTOMER
Vehicle Make : Kia
Awesome customer service!
9/10/2016
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service but please make sure customers know that the estimate is just an estimate. Car comes back later. That wasn't clear to me. But I was squeezed in s/ t the misunderstanding. I really appreciate that.Thank you!!!!
9/7/2016
Debbie M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I felt like everything was taken care of everyone was friendly and helpful from start to finish.
9/2/2016
Dan K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly
8/27/2016
Snow.joshua Koenigsberg,jessi. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dustin is a very good communicator. It made the process easy.
8/26/2016
Darlene R. VERIFIED CUSTOMER
Vehicle Make : Honda
Dustin was great. Your office staff were also very helpful and nice.
The Honda Pilot looked terrific and drove like new. Thanks for the care
You have to my car..
8/26/2016
Joan D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Nordstrom of body shops! Kept me updated , very nice, finished early! Would always use you...and recommend ... My replaced hubcaps lol so good I would like to pay for new ones on the other side of possible?
Thank you, Joann****
8/25/2016
Grace C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work!! Very fast and love the text updates through out the time my car was at the shop.
8/25/2016
Sean W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
8/24/2016
Hudson.karen Hudson,joseph. VERIFIED CUSTOMER
Vehicle Make : Kia
I would recommend Mackins to 'anyone' who needed an excellent auto body repair shop. I work with Dustin, who was always texted me updates on my car, which I appreciated very much. From the time I walked in to get my car appraised, to when I picked up my car completed, I met friendly & helpful personnel. Thank you for a 'great' experience!!
Karen Hudson
8/23/2016
Ryan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team did a great job. The looks good and we appreciated the frequent updates during the process. Kirk and his team answered many of our questions and from drop-off to pick-up I felt like I was getting the best service. When in need of body repair/improvements, we know who to trust, thank you Mackin's!
A large portion of our work was sublet to another company. We would had liked some peace of mind in knowing more about their services and history. In another situation, just as we researched to find Mackin's, we would have tested a few options. We know we can trust Mackin's to get the job done right, it would be better to know who your partners are and what we can expect from their services.