You guys got mm car in and out so quickly!
I really appreciate it!
3/2/2017
Haddas B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I love the text alerts
2/25/2017
Courtney H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your team did a great job! True professionals! They made our experience there very easy, from the estimate, communicating with the insurance company to the rent a car to giving us regular updates on the work being done. I would come back as well as recommend Mackin to my friends. Thank you so much! Thanks also for cleaning our car out too!
2/22/2017
Savana S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was really nice and did a great job in informing every step. Felted very comfortable since that was my first time dealing with car problems. My husband always handled car problems. Thank you,
2/18/2017
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Fiat
In the last 6 months, I've had them work on two different cars. In BOTH cases, quality has been very poor. One car had to go to the dealership because They did not perform the repairs correctly. I've spent hours either waiting for them to make the repairs correctly or having to get it done correctly myself. Very poor quality work and those who review and approve the work after it's done clearly have no eye for detail.
2/18/2017
Dale L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The cab smells like chemicals or paint, hope it goes away in couple of days.
2/15/2017
Terry B. VERIFIED CUSTOMER
Vehicle Make : GMC
Job done great in time kept me informed all the way
2/11/2017
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Ford
I've worked with Mark O'Grady before and have always referred business to Mackin's because of him. I worked at Enterprise Rent-a-Car years ago and I met Mark while I was an employee. Mark is such s good guy, I've made it a point to swing in and say hello when in the neighborhood just to keep in touch.
With this repair, working again on a professional level, he delivered everything I'd come to expect from the person I know him to be. Quality service, timely communication, a solid hand shake, and a few laughs with it. Could I have asked for anything else?
I like Mackin's. But I chose your business for this repair because of Mark O'Grady. I'll keep choosing it because of him. And I'll keep sending people your way as long as I know he is there.
Tony Schaffer
****-****-xxxx
2/11/2017
Kayle M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service, very helpful office manager. Thanks!
2/3/2017
Keith H. VERIFIED CUSTOMER
Vehicle Make : Acura
Even though you could tell the shop was very busy with all the repairs after the ice storms, the service was scheduled soon after the estimate and the front office easily rescheduled my first appointment due to the second ice storm.
Also, was very happily surprised to see how thoroughly my car was cleaned both inside and out when it was done. As if it were detailed. I wasn't expecting that, especially for just an external repair. Very happy. Thanks!
1/31/2017
James H. VERIFIED CUSTOMER
Vehicle Make : Honda
All work was done just like we were told. Very professionally and the car was so clean and looked almost brand new.
Thank you very much Mackin and your team!
1/28/2017
Kim B. VERIFIED CUSTOMER
Vehicle Make : Ford
The vehicle looks good!
Can't even tell that the vehicle was in a accident.
I appreciated the emails w the updates.
Thanks, Kim B
1/22/2017
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you so much, my car looks better than new!
1/17/2017
Kelsey N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Every person I talked to was very pleasant and nice. Also I mentioned a ding on my car when I first came in. It was unrelated to the accident and originally said they couldn't fix it for me. When I got my car back the ding had paint on it and liked fixed! They really went the extra mile to make sure I was satisfied and I would definitely recommend Mackins anytime. Thank you!
1/14/2017
Kymberle C. VERIFIED CUSTOMER
Vehicle Make : Kia
I'm 99% satisfied. They were suppose to check my tires and didn't. Small thing.
12/30/2016
Jenny H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great customer service. Clear communication. Above and beyond helpful. Thorough clean and repaired car
12/28/2016
David D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great work. Everything went right on schedule. Thanks.
12/24/2016
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Subaru
you lovely people rocked it! thanks!
12/24/2016
Judy C. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff us great especially Aaron.
We highly recommend Mackins