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Real Reviews from VERIFIED CUSTOMERS
Glenn J. VERIFIED CUSTOMER
Vehicle Make : Honda
Aaron was very helpful in providing a quick quote to replace my drivers side mirror. This included providing estimates and locations of a used part and offering to install the used mirror. After finding the right mirror, bringing it to the shop, Aaron had one of his technicians install it in minutes for a very reasonable price. I'm very happy!
7/9/2016
Ross A. VERIFIED CUSTOMER
Vehicle Make : Scion
Aaron and company helped me today with my 2010 ScionXD. I needed to install a bike rack on the back on my hatchback Scion and the bumper was not supporting the weight of the two bikes without warping the plastic bumper. It turns out Toyota had designed a rear bumper that was basically one large piece of partially supported plastic that hid some steel framework that served as the 'real' bumper. Well, long story short (NOT), I liked the bike rack and I decided that I could create an additional steel shelf the would support the base of the rack (that would sit on top of the bumper) as its designers (Thule) had suggested. However to do this work I needed to have the rear bumper (the plastic shell) removed and then replaced once I had attached the added internal steel shelf. I have to share that as I thought about approaching a body shop to ask for help with this project, I wasn't feeling too sure of the reaction I would get. But I found my fears were groundless once I talked to Aaron. He assured me that this wasn't such a crazy request and that he had helped some other folks with there bike racks. (I will also add that he did at first glance try to steer me to a trailer hitch shop and likewise a trailer hitch attached bike rack! Which was something I had considered but did not want after having one on another vehicle years ago, but did not like. Still, I thought it was thoughtful of him to suggest it!) So I got on the schedule and I had my bumper removed. I did the work I needed to do and then returned to have the bumper reinstalled. Everything went as hoped and we're off tomorrow to enjoy a bike ride at the coast this 4th of July week! Awesome! That you Aaron, and company. This was a great experience and I am very appreciative of such great help and service in my time need. I hope all the people at Mackin's have a great 4th!!
6/30/2016
Steven B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mackin's and Aaron are just amazing. Perfection.
6/25/2016
Timber J. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a great experience with Mackins! Everyone was polite, friendly and easy to work with and proactively helpful. Completely took the stress out of the situation. Only tiny negative is that it took a longer than I hoped, but because the process was so easy, I was not without a vehicle, they kept me updated and I had my car back when I really needed it, this was not a big concern of mine.
6/11/2016
Bart D. VERIFIED CUSTOMER
Vehicle Make : Acura
Nick at your Capitol Hwy did a top notch job overseeing the project.
6/5/2016
Noel H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Aaron was great and took care of me! I will definitely be be back if I need any future repairs! Thank you!
4/23/2016
Robbie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
A fantastic job! I am very happy with the quality of the job and even more impressed with the professionalism and the friendly service. Great communication and a streamlined worry free process.
4/14/2016
Marvin F. VERIFIED CUSTOMER
Vehicle Make : BMW
Job was done on time and looks great. They even fixed an old blemish in my paint job.
4/12/2016
Merlynn A. VERIFIED CUSTOMER
Vehicle Make : BMW
My car looks great. Aaron was wonderful at keeping me posted on its progress and answering my questions. He always went above and beyond I felt. To better accommodate my needs he was even willing to come in on his day off for me to pick up the car. I will be recommending Mackin's on Capital to anyone needing body work done. Thank you to all but especially Aaron.
4/12/2016
Jeff K. VERIFIED CUSTOMER
Vehicle Make : Subaru
The scheduling was very flexible, and everyone was just delightful to work with.
3/24/2016
Erika Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was wonderful!I dealt manly with Aaron Kipp and he was fantastic! He got everything in order from the rental car to the insurance payment. It was super easy on me. I would highly recommend this shop to anyone.
2/26/2016
Palmer.judith A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, Aaron's customer service - the BEST! I really appreciated how he went out of his way to get our repairs done as soon as humanly possible#
2/16/2016
Helene J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service and excellent workmanship on my car!
1/30/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Honda
Aaron Kipp was professional, and very clear about the whole process. Made a bad situation easier. Thanks - Jim White.
1/2/2016
Elaine B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm so happy with the car repairs done on my 2000 Camry - it looks like new again. Love it!
12/20/2015
Betty Jean. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You were all so nice and helpful I really appreciate the time you took to check my car out, without having an appointment. Your service was honest and fast. I've already recommended you guys to a few friends and I will be doing business with you guys in the future. Thank you again BettyJean
12/11/2015
William G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Personal attention by Aaron. Orlando as a new employee was always friendly and helpful.
12/5/2015
Elaine B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was so happy with the quality of the work that was done on my car. And Aaron provided great customer service.
11/29/2015
Lisa F. VERIFIED CUSTOMER
Vehicle Make : Lexus
I truly appreciate y'all fixing my window on the same day I dropped my car off!! Awesome service - thank you!!
11/24/2015
Jelena M. VERIFIED CUSTOMER
Vehicle Make : Honda
From the time of the estimate to the time of pick up, the communication was excellent. Repairs were finished on time. The car was cleaned inside and out, a very pleasant surprise. We know where we'll go for repairs from here on out. Thank you!
11/21/2015