STAR kept the car an extra three days because it did not have all the parts needed for the repair. Now that the car is back, the automatic lane change feature does not work. STAR warned me that the auto park feature would not work because there was a dent I did not authorize them to take out. That doesn’t bother me, but I need the automatic line change feature to work.
1/28/2022
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Ram
The Cleanest body shop I have ever seen, the most knowledgeable and friendly staff I have had the fortune of meeting.
1/21/2022
Sue D. VERIFIED CUSTOMER
Vehicle Make : Ford
You did a great job - on schedule and on time. And my car looks like new again. I also appreciated your understanding when I had to leave town suddenly and was not able to pick my car up when it was done. Also having the rental car service right next door was very convenient.
Several years ago - with a different car - I hit a deer. A much larger repair, done at a competitor's shop - was delayed several times and some parts were never fixed. A great deal of frustration.
Not so with you! I would highly recommend your shop. Guess I can get my car washed now!! Thanks again.
1/20/2022
Erin B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Mario was great.
1/14/2022
Gail A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Repair person did a wonderful job
1/2/2022
Sandra M. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was totaled however I only trusted star to make that decision. Thank you
1/2/2022
Jared J. VERIFIED CUSTOMER
Vehicle Make : Dodge
It took way too long to complete the work. The estimate was over-inflated. My car didn’t work when I picked it up and you all didn’t take responsibility. I had to have my own mechanic fix it.
12/26/2021
John F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Work was completely in a timely fashion with high quality
12/18/2021
Adele M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Both times I have used star body works they have made the process so easy and the repairs were just as they said they said it would be! I am so happy to know they are always there for when I ding my car.
12/3/2021
Jason L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Did a very good job on my truck
11/26/2021
Desiree S. VERIFIED CUSTOMER
Vehicle Make : Kia
Kind customer service and great work
11/3/2021
Jeanene M. VERIFIED CUSTOMER
Vehicle Make : Subaru
i am still waiting to set up time to bring car back in to repair damage to door that wasnt fixed the first time... was supose to hear from Robert last week but didnt..
10/31/2021
Abigail R. VERIFIED CUSTOMER
Vehicle Make : Subaru
The paint seems to have less of a pearl essence than the original paint.
10/15/2021
William W. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks great job well done
10/7/2021
Curtis M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Timing was a bit ifff but did appreciate the loaner car!
10/2/2021
Graham B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thanks to Marco and co. Without their quick work we would have been stranded 2000 miles from home.
9/29/2021
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The best workmanship! The best service. Thank you.
9/6/2021
Donna L. VERIFIED CUSTOMER
Vehicle Make : Vehicle
A+ service and quality
9/5/2021
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Ram
My frame is not even repaired. You guys are sending me surveys and this is the first time I’ve heard from the shop.