Great communication.
The willingness to meet me on a Saturday was really great.
It’s a long trip from Brookings. Thank you
10/12/2024
Marla M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Everyone has been so good to me, especially Cody. Jonathan was great too. But I hope I never have to see you again!
9/28/2024
Timothy S.. VERIFIED CUSTOMER
Vehicle Make : Subaru
They kept me up to date for the progress of my car..everyone I talked to was very friendly and professional
9/7/2024
Bruce W. VERIFIED CUSTOMER
Vehicle Make : Vehicle
****. Repairs took too long. Star will try to blame that on the auto mfr, however, mis-diagnose of repair cause at least two of the months delay. That was the attempt to repair it in-house.
2. Very excessive overspray, over to the mfr replacement part.
To Star's credit, they did try to keep me informed of some of the delays.
9/3/2024
Emmanuel A. VERIFIED CUSTOMER
Vehicle Make : Ram
Na
9/3/2024
Eric H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vehicle was a total loss. Thanks for looking at it.
8/26/2024
Pam S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was awesome and my car is beautiful again. Thank you ????
8/3/2024
Anthony W. VERIFIED CUSTOMER
Vehicle Make : GMC
The costumer service was amazing and they did their best to make it so I had my truck back by the time I needed it for fair thank you.
7/29/2024
Kevin E. VERIFIED CUSTOMER
Vehicle Make : Honda
A job well done
7/16/2024
Kay L. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were extremely efficient and did a great job on my repairs. Also
texted me twice a week to keep me updated on how things were going.
I feel very confident recommending them to all my friends.
6/20/2024
Jed D. VERIFIED CUSTOMER
Vehicle Make : GMC
All Good Did a great job!
6/16/2024
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Completely satisfied
6/9/2024
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great start to finish
5/25/2024
Cara C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went very smooth, my car looks great!
4/15/2024
Bill M. VERIFIED CUSTOMER
Vehicle Make : Acura
The repairs to the damage area were good, the issue was with an extra item which was the driver side rear door trim that was coming off and you fixed it but when we were called to get the SUV the passenger side front door trim piece was loose and we were not notified so we could authorize the additional repairs. You did repair the front door section for free which we appreciate but you failed to check all the trim so we had to get another section repaired after we picked up the SUV. Also, your phone system is poor, we can't get the option to reach our estimator from the automated system, your texting system keep sending repeated messages causing us to try and reach our estimator for what was real and what was a repeat.
Thank you,
Bill M
4/3/2024
Laura M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I can't know about the internal repair work (everything seems to be working fine) but the external repair was beautifully done! and your team is the best - so kind and available when I had questions. Really appreciate them. Thank you all.
3/29/2024
Robert H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Paint match was great and the car was ready when promised.
3/3/2024
Marjorie H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I really appreciated all the updates for the Cadillac.
Nice to be kept informed.
3/3/2024
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone at Star Body works was so wonderful to work with. They answered all of my questions graciously even though some of my questions were probably silly but this was my first experience with a body shop and they all were so informative and patient. Thank You so much. I will definitely recommend Star Body Works to anyone needing car repairs.