Excellent repair and service by the technicians. Always pleased with the service. It’s the reason we have bought 5 Kias from you. Service sells cars!
Two areas for improvement.
****. I received an email saying the vehicle was ready for pickup a week before it was ready. Possible computer generated? Fortunately I called rather than taking off work and Adam was very apologetic. No harm. Just something to address.
2. When picked up, the car exterior was dirty. It is pollen season, but a quick rinse would have made a better first impression.
No big deal on either item, just areas to polish off your excellent work.
Jet Jernigan (****-****-xxxx)
3/18/2019
Marc A. VERIFIED CUSTOMER
Vehicle Make : Honda
????
2/16/2019
Eliza D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Mike was so very professional and made me feel at ease. Team great group of professional. Thanks for the great service,
Thanks,
Dyann
11/15/2018
Marc K. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was good ,also had e-mails to inform me where we are progressing
8/31/2018
Leila B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The outside looked great, but when I turn onThey air conditioner it smells like something is burning. Plus I'm not sure where they stored my car but now I can't even see out my back windshield and that had nothing to do with while my car was there but for some reason now my tent is ruin am I back windshield I don't know if someone tried to cleaner are sprayed chemicals on at when plane in my car and left it in a very very hot area.
8/18/2018
Vennie Or. VERIFIED CUSTOMER
Vehicle Make : Jeep
Alan **** was awesome at handling my repairs, staying in touch and explaing everything. It was an awesome experience with your service department and bodyshop. I was able to get an oil change and the recall taken care of. I thoroughly loved the email and text updating. Super job Akan and team. Just for the record i have had body work done on a previous Jeep i was satisfied before but this time i felt they was over the top with customer service.
7/31/2018
Carol B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you my car looks great. I am very satisfied.
7/10/2018
Allison N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Adam was great--Tabitha, too. Before I have anything done to my Jeep, I always consult with Mike Turner in Parts and David Coates in Service. They all are wonderful.
6/29/2018
William J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Nice Job!
6/23/2018
Mary J. VERIFIED CUSTOMER
Vehicle Make : Kia
The Forte looks good, and drove well on the way home.
6/11/2018
Lashaun W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Yes excited
2/24/2018
Barbara A. VERIFIED CUSTOMER
Vehicle Make : Jeep
I appreciated the way that I was informed of repair progress.
2/6/2018
Janet P. VERIFIED CUSTOMER
Vehicle Make : Kia
Enjoyable experience, professional staff, smile & communicate. Made me feel confident all would be taken care of. Did a super job of repair. Many thanks!
12/9/2017
Crafton.justin A. VERIFIED CUSTOMER
Vehicle Make : Kia
My vehicle was returned to me in perfect condition and the repairs were made in a timely and efficient manner. The team was extremely helpful whenever I had questions, and I really appreciated the weekly updates. Fantastic work all around. Thanks Galeana!
12/5/2017
Craig C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I don't think your work was done correctly and it shows. The front left fender is not correctly installed nor the left front headlight. Gaps between good and fender. I was also told the car was going to be cleaned and it wasn't washed very well. Over spray I am very unhappy with the work and vey unsatisfied. I have had a lot of bodywork done over the years but this has to be the worst
4/1/2017
Peggy M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional operation. Would use them again, if needed.
2/9/2017
Shahonda W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Job well done :-) my Jeep looks so good and it even runs better. Thank you guys so much for caring for my Jeep. I couldn't have picked a better place to get my truck fixed. you guys are awesome, thanks again and God Bless.
2/2/2017
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Kia
The body shop team kept me updated with the progress of the repair.
At pick up, I found my vehicle repaired and clean inside and out.
Thanks for a job well done !
1/28/2017
Leroy H. VERIFIED CUSTOMER
Vehicle Make : Jeep
The hold office team is outstanding. They made everyone feel important and more .Thanks