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Real Reviews from VERIFIED CUSTOMERS
Ana E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My vehicle was actually declared a total loss, however, Jose made sure to keep me updated on what was going on with the vehicle while it was in their hands.
8/28/2022
Chandler M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Bumper is not staying attached (possibly missing clamps) Part of trim on window flapping Door lock making noise
8/3/2022
Anita M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jose did an outstanding job during the whole process. Extremely professional and went above and beyond to keep me updated. Jose is a tremendous asset to the Company and should be recognized for his top quality customer service. You don't find his professional, over the top customer service in this world anymore. Major Kudos for a job well done. I am truly appreciative of Jose!!! Feel free to have Clay or Chase Cooley reach out to me. Anita M
6/25/2022
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Timely updates on my repair progress (especially after multiple timeline extensions) would have been helpful. Instead I frequently had to initiate contact to be told the repair progress was delayed. From the customer service standpoint, I felt that I was often forgotten or neglected to be updated. While I understand being busy and chain supply/weather delays, not receiving timely updates from staff was extremely frustrating. I feel if I didn’t initiate contact for updates my vehicle would have been delayed even longer in return.
3/18/2022
Springe M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repairs were excellent. And the process of keeping me updated with my repairs was excellent also.
2/17/2022
Juana V. VERIFIED CUSTOMER
Vehicle Make : Nissan
I dont happy with my experience whit yours y have **** month and a half fixed the SUV TRUCK
12/15/2020
Nathan S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car looked amazing when they were finished, thank you!!!
7/25/2020
Syed R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
No one thief. The parson how did the job is (Jace) very bad guy. I tread my Infiniti and paid upfront but but he call my ins. Company and ask the money again and told them not pay me at the same time I told him to contact with the sales department manager because I trade my suv. Such a bad Customer service I will tell my friends and family not to go there also I will put in social media as well.
7/17/2020
Nicole B. VERIFIED CUSTOMER
Vehicle Make : Kia
I haven’t had the chance to contact anybody but when I received my car back the vent adjuster that you open and close the vents was broken and sat in my cup holder, I’m 100% positive that it wasn’t there or broken when I dropped it off!! Other than that, I am complaining happy with the repairs made to my vehicle.. I hope this issue will be taken care of as well.
7/14/2020
Pretty B. VERIFIED CUSTOMER
Vehicle Make : Nissan
None
6/26/2020
Joe H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Managers of center I think was Jesse realized he was dealing wirh an elderly person and made everythinlg as easy as possible Thanks
6/25/2020
Marry W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The only thing i would say is my tires were extremely greasy when I got my car back. I am not sure why that is, but i was told my car would be washed before it was returned.
6/17/2020
Michael C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
kept me updated during the whole repair process. got car back as goos as it was before! nice staff
6/3/2020
Craig J. VERIFIED CUSTOMER
Vehicle Make : Kia
Satisfied but still had glass in floor mats in back seat plus their was glass inside seat belt receptacle but was able to get out with a screwdriver as it was causing the belt to malfunction.
5/15/2020
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awesome staff and friendly people.Very professional...Heather Gant at the collision Center is the best!Give her a raise...She gives ut her all day in and day out...
5/15/2020
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for repairing my car so quickly and the great customer service
5/11/2020
Synquis H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looked exactly how it looked when I first purchased it. Jesse and his team did a fantastic job I appreciate all of them. I want to thank Angie as well she made sure I was updated on everything as well. Thank you all so very much !
5/7/2020
Rajesh J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The staff is really nice, and thanks to Larry **** for repairing my car and dealing with the insurance. I'm very happy with the service and on-time delivery.
4/30/2020
Rynisha S. VERIFIED CUSTOMER
Vehicle Make : Nissan
They fixed the issue with my car.
6/28/2016
Elvia R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Y'all did a great job and the staff were very polite. Thank you!
6/21/2016