You did not replace the rear passenger side reflector, and you did not reconnect the base of the front grill. Email me at
7/13/2019
Mohammad S. VERIFIED CUSTOMER
Vehicle Make : BMW
Very slow response very difficult to communicate
Very slow progress
7/4/2019
Rami N. VERIFIED CUSTOMER
Vehicle Make : HONDA
Timely and professional!
7/3/2019
Lori B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very friendly staff.
6/29/2019
Elise N. VERIFIED CUSTOMER
Vehicle Make : AUDI
Automated updates were misleading on the timing of the repairs & completion. I received a text that “we are nearing completion” but then 2-****/2 hours later I received a text that a part would be delivered in 2-3 days and the estimated completion date was pushed back 2 days.
6/28/2019
Roberto G. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Thank you for fixing my car, it looks Fantastic! Giselle did an amazing job keeping me updated throughout the entire process! I would recommend this shop to anyone.
6/26/2019
Henry B. VERIFIED CUSTOMER
Vehicle Make : VOLVO
I came to pick up my car and received a warning light as soon as I turned the car on. I wasted 2 hours this morning. The car is still in the into body’s possession.
6/25/2019
Amit S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everything was smooth and easy.
Thank you guys for the fast fix and great customer service.
6/20/2019
Bill H. VERIFIED CUSTOMER
Vehicle Make : JEEP
I liked the simplicity of it. Come in. Leave car. Get keys to rent car. Come back leave rent car keys. Sign papers and pick up my keys leave in my car. It was so easy.
6/14/2019
Biswajeet B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thanks
6/6/2019
Coby T. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Great job and wonderful communication throughout the process.
6/1/2019
Kyle M. VERIFIED CUSTOMER
Vehicle Make : FORD
Friendly team
5/23/2019
Jason V. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
5 star experience
5/18/2019
James W. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was fast and professional! At River Oaks Paint and Body, they go above and beyond to please their customers! I arrived after the New Castle location closed because I originally went to the Kirby location in error. A call was placed to New Castle and the Representative who was about 6 months pregnant (sorry I don’t remember her name), waited for me patiently. I left with a rental about 30 minutes after closing. I had to turn around because I left a personal item in my car. She had locked up and was walking to her car, but offered to open the building and get my key so that I could retrieve my personal item. Thank you!!!
7/20/2018
W. Lawrence. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like the fact that you were efficient and proficient, keeping me informed of the various stages of repair.
6/8/2018
Leslie W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Kept me updated as far as the progress of the car repair
1/31/2018
Alicia L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service and I love how you kept me updated through emails. Thank you!
11/16/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They were great.
10/18/2017
Fred B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It took a bit longer than I had hope but more importantly was the quality of the job done. So far after receiving my car back I have no complaints. And the car looks great.