The estimator, Enrique Estrada was kind, courteous and professional.
His performance exceeded above and beyond the highest expectation.
He should be highly commended for his outstanding work.
11/30/2019
HECTOR T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Professionals, informed me of all changes quickly and the tea pair was fable quickly.
11/26/2019
JAIMEI L. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Very satisfied
11/22/2019
ISABEL G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I would like to say thank you for the spectacular work done on my vehicle. The whole time I was well taken cared of. I love the work that was done I appreciate everything you all do! Thank you
11/20/2019
Peter V. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very friendly and professional, best of customer service ????
11/20/2019
EDWARD Z. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Tail pipe missing bolt so it is loose. The gap between lift gate and body is not the same compared to other side. Needs to be repaired.
11/20/2019
ANDREA M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The repairs were fast & I am satisfied with the final results.
Good people & made it an easy process for me.
Thanks!
-Drea
11/16/2019
SALVADOR S. VERIFIED CUSTOMER
Vehicle Make : HONDA
The whole team involved in my particular case in working with me from the estimator, body workers, customer sevic,everybody involved did a a great, awsome job. Thanks to all
11/15/2019
NANCY U. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent services, except took longer than promised. Other wise happy with results.
11/13/2019
NICOLAS B. VERIFIED CUSTOMER
Vehicle Make : NISSAN
good job guys
11/13/2019
VICENTE P. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Job well done guys thank you so much
11/12/2019
TUAN N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
It took 2 months to repair our car. After the 1st initial estimated date passed, we got calls from Longo each week with excuses about why the car got delayed. There were a couple of times we were informed with the same excuse we heard previous weeks.
11/12/2019
PAMELA B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Toyota provided professional excellent service.
11/12/2019
JEFFREY M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
excellent
11/10/2019
SHAMIN S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
As always, Longo has done a good job with repairs. I’m specially thankful to Krista Madrid and Robert Debarr for the job well done.
11/8/2019
DANIELLE T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent job on my car repairs. Satisfied with the job your team has done. Thank you very much for understanding your customers needs.
11/6/2019
KENNETH S. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Krista was amazing
11/6/2019
KYLE C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great job, and great experience! I would like to extend a special "thank you" to Krista Madrid. She provided exemplary service by keeping me informed and updated, as well as answering my questions along the way. She responded to my emails promptly, and sent periodic messages to keep me aware of the progress. The job was completed before the expected date.
The shop is well organized and professional, and compared to other shops, the standards exceeded my expectations. The Enterprise rental store inside the center was a much-appreciated convenience. The repair process was much less arduous than I had anticipated. Thank you to Krista and the repair team. I will recommend Longo Toyota Collision Center to my friends and family.
11/6/2019
HUI Y. VERIFIED CUSTOMER
Vehicle Make : LEXUS
very good
11/6/2019
Lele T. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Eddie is great. He keep me updated on my vehicle status. Excellent customer service.
Thank you!!!!