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Real Reviews from VERIFIED CUSTOMERS
Michele A. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Repairs were impeccable. I could not tell any difference In paint color. Communication was very good throughout the repair process.
10/17/2018
Janet K. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
When I called Mercedes of Ptd and they gave me the Autowerks name as the only ptd place they recommend me receiving body-work done on my car, I knew I was in good hands. From the moment I walked into the dealership, I was treated professionally and promptly. One thing stood out to me: When my Autowerks representative conducted a virtual assist with Allstate while I was standing with him at my car, he was knowledgable and looked out for my best interest. In fact, he told the insurance claims adjuster what he expected and that he (autowerks) would not accept sub-par replacements parts and he named two companies in the area that they would not accept parts from due to past issues. I felt that I was in good hands (no pun intended) with Autowerks and I was happy to have driven from Vancouver, Washington to Lake Oswego for car repairs. They arranged for the rental car to be waiting for me as well, no more than 5 minutes to get on my way...My car looks and drives excellent and I can't recommend Autowerks enough. Hopefully I will never "have" to use them again but if I do, I wouldn't hesitate.
10/16/2018
Emma T. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I really liked bringing my car to Autowerks for repair! Dropping it off was easy and I really appreciated the periodic updates about how my repair was going. I also really appreciated the help and support from the staff re: insurance and rental cars, something I had no experience with. Thanks again for the work you did to repair my car!
10/4/2018
Lee P. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thank you for expediting the work and dealing with Allstate
9/20/2018
Christan F. VERIFIED CUSTOMER
Vehicle Make : Porsche
Autowerks Northwest is highly professional and skilled at what they do. They do not take shortcuts. They are the gold standard for auto body repair. I am very pleased with their attention to every detail with my vehicle and the way I was treated. Will definitely recommend this business to my friends and acquaintances. Thanks again for sharing your craftsmanship and skills. - Christian Fox
9/19/2018
Terri &. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Very happy with the fantastic service as well as communication while repairing my car- Thsnk you!!
8/30/2018
Lidia H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thank you for taking such good care of us and our car. It came out of the shop perfect and we’re really happy with the repairs. Thank you to Mike and Dan for all your hard work.
8/29/2018
**** W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Your completion dates were never close to being accurate. First one was August 7,then 10, then 15 then the 16th, then finally thethe 20th
8/21/2018
Katherine D. VERIFIED CUSTOMER
Vehicle Make : Dodge
From the first moment I contacted Autowerks NW, I was impressed with their customer service and assistance. This was my first time having to deal with an insurance claim and getting a repair for my car. The team did a great job explaining the process, pricing and timeline for my repair. I got my car back in amazing shape, washed and even detailed! I wasn't expecting that at all and was blown away by the high level of service provided. I'll definitely be recommending folks here for any repairs and if needed (let's hope not!), I will return myself for any future repairs.
8/16/2018
Travis N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Repairs not completed on time nor to specs.
8/12/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job. Having text updates on progress was very helpful in planning transportation needs! Mike Bogdan was great to work with. Thanks again for all the help
8/3/2018
Steve G. VERIFIED CUSTOMER
Vehicle Make : Audi
Michael was terrific in handling my concerns with the insurance company . We knew that autowerks NW was truly a quality company from past repairs for a Lexus many years ago. Michael made the repair very effortless from the client perspective. Thank you . Highly professional results . Best, Steve G
7/29/2018
Richard M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Had it not been for the inferior used parts sent to you, it no doubt would have been done much sooner. You did repairs for me in the past and your crew does a great job when they have what they need to get the job done. Thank you
7/25/2018
Harold H. VERIFIED CUSTOMER
Vehicle Make : Smart
Thank you for the outstanding service! Keep up the good work
7/14/2018
Randy L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very service oriented. Communication was great. Estimate was very clear.
7/14/2018
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great work and service, would highly recommend to friends!
7/12/2018
Nabeel A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It took too long to finish the repair. At they told us that it will take almost a month, but than they added 2 more weeks. It was very frustrating. Whenever we call to talk to the mechanic, he wasn't available. The experience was really bad.
7/12/2018
Lana S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job repairing my vehicle post a MVA. Everything looks good as new again and was done perfectly on schedule!
6/25/2018
Tanya Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Michael did an awesome job staying in touch and communicating the next steps to me
6/20/2018
Mike M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repairs were done on time and on budget, I was very satisfied with the services provided.
6/12/2018