Dropped car off with check engine light NOT ON and when I picked up my car the check engine was ON!! the guy in the body shop put a scanner on my car and told me it was a bad O2 sensor I asked how can that be ? It wasn’t bad when I dropped it off he said he must have gone bad from sitting there for 4 weeks?? I never heard of that happening before and that was it no offer to have a mechanic look at it to see if maybe someone knocked off a wire when working on the car. NOT HAPPY!!!
3/16/2023
Lori C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work, very good customer service.
3/15/2023
Siri O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was taken care of in a professional manner.
2/12/2023
Debra W. VERIFIED CUSTOMER
Vehicle Make : Nissan
First I had to bring in my car so that they could take pictures and get parts. Bought my car in ****/28/2022 and was told it would take 7-10 working days. Nobody ever called me to let me know it was going to be a lot longer. I had to Keep calling. It was finally finished on ****/23/2023. That was a very long time. I had rented a car thru enterprise and they told me to take out insurance. But because it took so long they want me to pay $790. That is totally insane. I can’t afford that at all.
2/8/2023
Arthur C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The job look great .
1/22/2023
George A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My only complaint is a long wait between approval of the repair and the actual completion of it.
12/21/2022
Anita M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
**** and Manny very considerate.
Manny kept me informed about delays in receiving parts.
11/8/2022
Ann P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff demonstrated a sincere interest for any concerns, even if they were insignificant.
10/30/2022
Sylvia S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service
9/4/2022
Maureen H. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes, everything was exceptionally well done
The service staff was professional and pleasant.
Thank you for repairing my auto. You would never know that I had work done! My car looks new again!!
8/17/2022
Monique R. VERIFIED CUSTOMER
Vehicle Make : Subaru
It took two and a half weeks for just a door replacement
2/4/2022
Kimberly E. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent
12/1/2021
Annan S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Job well done I’m happy that Stevens Ford was my first choice
11/14/2021
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Lexus
I've used Stevens twice now for my Lexus. I wouldn't trust my car to anyone else. Excellent workmanship in a clean, secure environment. These people bend over backwards to accommodate you.
11/7/2021
Linda D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great people, service, & courteous.
**** & Manny are the best.
9/12/2021
Bryan C. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing job on the car, came out exactly the way I wanted it too.