Great job once things were complete, but appointment system and communication before service begins needs some work.
12/21/2018
Stephonie M. VERIFIED CUSTOMER
Vehicle Make : Kia
My car was hit immediately after I FILLed the gas tank. It was returned to me a quarter tank down. Not a huge deal, but that certainly was not classy.
12/8/2018
Eileen S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you!
12/6/2018
Sadie R. VERIFIED CUSTOMER
Vehicle Make : BMW
Car was done in a timely manner and looks great, the employees were very pleasant to work with.
11/30/2018
Fredrick D. VERIFIED CUSTOMER
Vehicle Make : Buick
My experience with **** Collision was awesome. I really appreciate the interaction with Charlie and his willingness to keep me informed as to what was happening at various stages of the repair. The receptionist at the front desk was very professional and helpful and you could tell that they love what they do. Finally, the quality of the work was very pleasing. Yes I would refer my family and friends to **** Collision!
11/28/2018
Melody W. VERIFIED CUSTOMER
Vehicle Make : Ford
Got the job done in a very timely manner and had great customer service!
11/28/2018
Brandy R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have to say this was such a pleasant experience. I called the day after my accident got an appointment for my estimate right away. Set up appointment for drop off. Also **** set up my rental for me . I was please with the customer service and friendliness of the staff. What a wonderful thing for a place to still have amazing customer service . Thank you so much!!
11/28/2018
Doylene L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Was told one date to bring in my car, then I had shields from underneath and was told no it was drivable and they could not schedule me in until 11/28/18. Thank you Mr. **** for stepping in and getting my car in and repaired in a timely manner.
11/24/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I want you to know that I picked up my truck today 11/21/18 and repairs were done on drivers side, rear bumper, and front bumper so I never really looked at the passenger side. I looked at my truck more closely when I arrived back at home and the the passenger side has a million scratches and the drivers side has only a few, like when it was washed or detailed it was whipped with a dirty rag during or after washing. You were closed by the time I noticed and tomorrow is Thanksgiving. So please call me when you return please. I would like for this to be made right please. Thank You in advance
Mike Bandy
****-****-xxxx
11/22/2018
Norman M. VERIFIED CUSTOMER
Vehicle Make : Dodge
The lady at the front desk was very professional and helpful in all
In all matters. She answered my questions and concerns
I will recommend your shop to my coworkers and Friends
Thanks
Norm
11/17/2018
Lisa H. VERIFIED CUSTOMER
Vehicle Make : GMC
First time bringing my car in and I was really impressed with their communication while they had my car and professional staff. Very organized and efficient. So glad to have a reliable place to get my car fixed and they not only gave my car back fixed but washed it! Thank you!
11/9/2018
Bridgett L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The gentleman that checked me out on Saturday. Was very nice and helpful. He might didnt know the front desk job. LoL. He knew who to call to get things done in a professional manner. He was great!!!!
11/5/2018
Betty B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fantastic job
11/5/2018
Samuel B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very thorough in their repairs of my truck. Kept great communication and updates on the progress.
11/2/2018
Bennie C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent Service
10/29/2018
Theodore S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
10/26/2018
Libba A. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you for a wonderful experience. Very little time was spent on dealing with the problem of fixing my car. I appreciate all your help. **** Collision provided all that I needed. I'm glad to know where to come if I ever have a problem in the future. Thank you again.
10/22/2018
Howard F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very friendly and helpful. Thank you for talking good care of me!
10/20/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Multiple “visits” personally or my company vehicles with excellent service. Only miscue was the person tasked with my vehicle took the day off and a little slow getting RX350 from Lexus dealership after they re-baselined the sensor behind the medallion.
10/19/2018
Arean H. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys did an awesome job. My car was done hours earlier than the projected time and that impressed me. The communication was on par as well. Thank you guys so much.