The customer service was wonderful. This was my first time using ****’s and I was pleasantly surprised. The staff made me feel comfortable from the first day I came in. I was a little nervous about the process but James put the worry to rest. He handled my situation with understanding and assured me everything was going to be ok. I’m very pleased with the work done on my vehicle. I will use ****’s again in the future if necessary. Thank you so much.
10/6/2021
Lucina R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. **** team came through! Special thanks to both Ivan and the rest of the team. Would definitely love to do business with again.
10/2/2021
Peter S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional service. Fixed my truck mirror in timely manner. Highly recommend this auto shop.
8/21/2021
Danielle N. VERIFIED CUSTOMER
Vehicle Make : Acura
Great customer service!!! Will come back next accident
8/14/2021
John S. VERIFIED CUSTOMER
Vehicle Make : Ram
James was engaged in trying to solve a potential post repair issue. Impressed with his willingness to assist!
8/2/2021
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Mark is an outstanding associate. Kept me informed and helped me with the minor problems I had through out the process.
8/1/2021
William M. VERIFIED CUSTOMER
Vehicle Make : Ford
I greatly appreciated the help with finding my ring in my Explorer last month. Thanks very much to everyone who helped.
7/14/2021
Ann C. VERIFIED CUSTOMER
Vehicle Make : Ford
Isreal never once called me to let me know what was going on with my car. Any information I got was through the insurance company. When I would call Isrwal to confirm he had a different statement from what the insurance company was stating.
7/10/2021
Pietro P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Israel and the personnel at ****’s were great through the entire process.
Very professional, responsive and great quality repair
7/8/2021
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Israel was easy to work with and was in constant contact. I hope to not have to go back but if I do I will no question!
7/7/2021
Mr . VERIFIED CUSTOMER
Vehicle Make : Ford
James was super helpful and made a difficult situation much easier for me.
6/23/2021
Emily J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Isreal was great! Thanks so much again!
5/26/2021
James M. VERIFIED CUSTOMER
Vehicle Make : Ford
Their entire staff were phenomenal! Especially the service writer James and the receptionist Eva! James handled everything with the greatest of ease. It was a very easy transaction that could have been difficult. Eva was a ray of sunshine that brightened my day every time I spoke with her! I fully trust ****’s to handle any of my repairs in the future. I highly recommend them for their quality and outstanding customer service!
5/15/2021
**** O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service!
5/7/2021
Juan C. VERIFIED CUSTOMER
Vehicle Make : Dodge
It took 3 months to get my vehicle out and the work was done very s***** they didn't even do the body work they just painted over the damages missing pieces on the vehicle when we went to go pick it up dirty and filthy trash all them back of the bed never return my phone calls power steering pump was replaced but still leaking we took the vehicle home and overheated five blocks away no proper inspection was done a vehicle they just didn't care
5/7/2021
Lance B. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciate the work being done and so far so good. The most refreshing part of my transaction was the honest customer satisfaction
4/22/2021
Adger A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Wasn't completely satisfied
4/20/2021
Mike F. VERIFIED CUSTOMER
Vehicle Make : Honda
I chose not to have my car fixed by you and repaired somewhere else, because of the terrible experience that I had with the way things were handled on your end.
4/6/2021
Steve M. VERIFIED CUSTOMER
Vehicle Make : Ford
Went out of there way in their customer service. Hands down only place I'd bring my vehicles!
3/20/2021
Phil W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
RJ did a great job keeping me updated. The car runs great. Like nothing ever happened!