Excellent ...you guys are very knowledgeable and professional...my hat is off to your staff
10/2/2014
Courtney D. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks great! It was fixed incredibly fast and the entire process, from getting the estimate to receiving status texts on my repair, was worry free. Everyone at Titus-Will was so friendly and I will definitely be taking my car here for any future repairs.
9/26/2014
Rene M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great! hope I won't have to come back as in aanother damage to my Rav4.
8/29/2014
David W. VERIFIED CUSTOMER
Vehicle Make : Honda
I was satisfied with your quality of work last time I needed repairs. As a result I asked the insurance company to use you again. I was not disappointed!
8/15/2014
Philip J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you to the staff for the minimum downtime. We appreciate
Your efficiency .
8/15/2014
Rose B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great staff and great service
8/8/2014
Philip M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy to have received an update almost daily on how my vehicle was coming along before it would be finished. Great job well done. Your staff there are very curtious and helpful with any questions you have. I am please to let my friends know that is the place to have your work done if needed.
8/2/2014
Juan L. VERIFIED CUSTOMER
Vehicle Make : Ford
Love how fast and how great the work was. Plus the fact they cleaned my car inside and out. I was really sucked they did such an act from the kindness of their heart.
7/27/2014
Anne O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for all the texts...great communication! Number One service!
7/18/2014
Steven R. VERIFIED CUSTOMER
Vehicle Make : Honda
An excellent quality of service. Thank you very much ! If I need any repairs in the future I would certainly return.
7/16/2014
Rachel J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Didn't take long to fix. Excellent customer service.
7/12/2014
Rich O. VERIFIED CUSTOMER
Vehicle Make : Toyota
In and out quickly with quality work.
6/27/2014
Joshua K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated your timeliness and thoroughness and your responsiveness to any question I had. I also appreciate that you are up to date on the use of technologies like this one for communication!
6/20/2014
Kyongsun C. VERIFIED CUSTOMER
Vehicle Make : Toyota
looks great! appreciate the cleaning done on the inside!
6/18/2014
Amy M. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was returned to me better than I left it. Damage of course was fixed, but the cleaning and washing of my car was above and beyond! Thank you!
6/14/2014
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and the updates kept me informed on the progress. Thx for a super job
5/23/2014
Matthew A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
5/15/2014
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very satisfied. Lavent was great to work with. I will recommend Titus will to others.
5/3/2014
Juan C. VERIFIED CUSTOMER
Vehicle Make : Honda
I love the text updates! Thank you for earlier than anticipated time line for completion.
4/17/2014
Charles R. VERIFIED CUSTOMER
Vehicle Make : Jeep
My wife, whom picked up the vehicle was treated as if she was a bother to the person at the service desk. She was not helped out to her car when she was seen struggling, pushing my son in a stroller and carrying a car seat in the other hand. Employees watched her clumsily open the door to the building and did not offer to help. My wife had concerns about the paint and was instructed to address it with a service technician who answered her with a rhetorical question, "you dont want it back in the shop, do you?"
Wether my wifes' concerns were preception or fact does not matter. A customers' concerns can be addressed with a few encouraging words and a friendly smile. Hearing about how this all took place while I was at work, was deeply upsetting to me. I treat people I come in contact with at my place of buisness with kindness regardless of any circumstance. And I always hold doors open for people when I am able to.