The car repair was done well, but I was very disappointed with the rental car policy. We found out late in the afternoon that our car was repaired, same day. That was on Friday. They said the rental car would only be covered for 24 hours after it was repaired. I had to return the rental car by 6:00 pm that day or by noon on Saturday. I was packing to get the men in my family out the door on a fishing trip. I had to stop what I was doing then or miss the grandkids Easter Egg hunts on Saturday morning. Because the latter was more important, I came to return the car late Friday before they closed...that resulted in an hours delay getting the fishermen on the road. With all we had going on, I wanted to return the car on Monday, but was told I would have to pay for 2-3 days of the rental myself, if I did. I was very dissatisfied with the policy, and frustrated by the additional stress it caused me. Not a happy customer on this one.
3/26/2016
Robert Q. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I thought I was tod that you were replacing the rear bumper? You did not!
I also had you do a inside detail that I paid 100.00 for ! My God they didn't even clean the windshield! I paid way to much for something would have taken me an hour to do! My thought is you should credit it back to me ! !
3/26/2016
Richard E. VERIFIED CUSTOMER
Vehicle Make : Ford
You got it dune two days early then you sead you wood thank you very much. Rick ****
3/25/2016
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service!!!
3/22/2016
Bob B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were timely in their work, courteous ad did a good job.
3/17/2016
Neal K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing work! Not only was my repair done in only 2 days (after parts arrived), the team also cleaned and vacuumed everything. I will be recommending LHMC to anyone else I know that may be in need collision services.
3/17/2016
Elizabeth L. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you! Quick and friendly service
3/17/2016
Douglas J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had expectations that someone would have walked out and looked at the work with me; instead someone handed me my keys (in the office) and said here you go.
3/17/2016
Lorin F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Timely service and good customer attention.
3/17/2016
Jason W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job start to finish
3/11/2016
Heather K. VERIFIED CUSTOMER
Vehicle Make : Ford
Absolutely wonderful experience. Quick,efficient, and my car looks amazing.
3/11/2016
Lorie C. VERIFIED CUSTOMER
Vehicle Make : Ford
People you have working there doing the repairs should not be throwing things away that belong in people's cars!!!!
3/11/2016
Lori G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great experience!
3/11/2016
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick, efficient and very well done. Made our car look brand new. We were impressed with the job. Thank you!
3/5/2016
Susan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
From start to finish dealing with Geico was nice experience. The work got done in record time in a friendly and efficient manner.
3/4/2016
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : GMC
I received excellent, friendly, and FAST service! I would recommend services to a friend.