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Real Reviews from VERIFIED CUSTOMERS
**** H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job, my Jeep looks awesome.
10/7/2016
Ben N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
On time, great communication, job well done.
9/22/2016
Mckayla W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Will be needing to bring it back already, due to them not putting together my trunk right
9/17/2016
Philip J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased,done in timely matter and was well informed during the process.
9/16/2016
Mark C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Awesome job! Everything went perfect and the car looks great. Thank you
9/16/2016
Lionel S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good work
9/14/2016
Willard E. VERIFIED CUSTOMER
Vehicle Make : Honda
Work not completed on are end date. Door requires adjustment (not closing correctly).
9/8/2016
Anita M. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Well when I dropped off my car it was great and pointed out all of my concerned and really though it was going to be taken care of , the bummer that had cuts in it from the accident I told them that I wanted that fixed , then when I picked it up all they did was put the bummer back together and paint it . So what they did was paint right over the cuts and but they are very deep and I really though they would fix them , Stacy was nice about it and did say to bring it back In to get it fixed I set up a appointment for next Tuesday 9/13/16 , but I haven't hear anything . I will call tomorrow to confirm my appt and make sure I have a car set up for rental . It is just such an inconvenience seeing how I went over this when I dropped off . She even took a marker and circled areas that I was concerned about . But yet not done , but I am thankful Stacy is going to get it fixed the right way . Thank you for all your help , the rest of the repairs are great .
9/8/2016
Penny W. VERIFIED CUSTOMER
Vehicle Make : BMW
The staff members of Larry **** were killed during and helpful. My car looks like it did when I first got it! Thank you so much for all you did! Pennyou Wonenberg
9/8/2016
Georgina P. VERIFIED CUSTOMER
Vehicle Make : GMC
I had explained dropped my GMC Denali off to be repaired because somebody had broken in and stolen my navigation system and my stereo which was causing other complications with the car. I explained to James that my car would never start and would have to be jumpstarted every single time that I had to use it but ech time I took it in they said it was fine. Finally after three times of dropping it off when j went to pick it up it didn't start and they finay realized the battery they gave me was a bad battery. Every time except this last drop off I had to pay for a rental car for over two weeks and I was charged for a new battery as well as I had to lay to ha e someone come out to each ace I was stranded to have them get it started again. The only reason I got a rental car paid for the last time was because it was from a seperate fender bender that the other parties insurance paid for. I was never even offered a loaner car or a rental car by you guys even though the battery they put in was a bad one that had to be replaced. I was charged full price for all of the repairs even though I had to deal with bringing the cd back multiple times.it was such a huge inconvenience and I fouls it frustrating to say th least - Georgina P
9/3/2016
Patricia A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Having Geico and Larry **** work together made this transaction seamless.
9/2/2016
Brandon P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for your quick and thorough help!
9/1/2016
Reo H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process was very convenient. I think Stacy was the only LHM employee I dealt with directly, but she was fantastic. Very friendly and kept me informed throughout the process! Thanks!! Reo
9/1/2016
Lee S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Both my sun visors were removed and never reinstalled!
8/27/2016
Karissa A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone that I dealt with was friendly and professional. The all-in-one experience was very convenient
8/27/2016
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The customer service and overall experience was great except for just a couple small misses in the repairs. There was a small ****/4" DIA paint chip on the inside of a fender and the hood is just slightly misaligned. I'll bring it back another time to get it taken care of
8/25/2016
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service!
8/25/2016
Ramona S. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent work performed and really thorough communication. Thank you!
8/18/2016
Matthew G. VERIFIED CUSTOMER
Vehicle Make : Dodge
I feel like they ignored and downplayed damage stating it wasn't part of the accident appease Geico who has an office there. I also found a new scratch but was to excasprated to deal with it after it took 3 broken deadlines to get my truck back. Should have trusted my gut and went with my go to body shop.
8/18/2016
Norm W. VERIFIED CUSTOMER
Vehicle Make : Honda
The collision repair was fantastic. The detailing/cleaning job was not as good as it could have been. Noted the rims where a little dirty and there was a little extra residuale on the base of the dash near the steering wheele. How ever the collision job was amazing. Thank you!
8/11/2016