Larry H. Miller Collision Center - Boise

Very professional, organized, and customer oriented! Thank you. Give Clint a raise he was great!

Excellent customer service!

Great experience

My 3 month old Prius was rear ended 10 days ago. I hadn't submitted an insurance claim in decades and didn't know what to expect. Kudos to USAA and Larry **** for taking over and making the repair and rental car process simple and seamless. Excellent communication and outstanding service; and the car looks new again. Thanks!

Great communication from Clint. When there was additional damage to my truck he was quick to inform me of it. I really Appreciate his professionalism.

People were extremely friendly and knowledgeable

Very helpful

Can't even tell it was in an accident! Excellent work and done 5 days earlier than expected

It was all very good thank you

Fantastic service

I was thoroughly impressed from start to finish! It was a smooth process with great communication so I always knew what to expect. And my car looks perfect again!

You did an excellent job. Communication was very good. Repairs met our expectation. Very convenient

So far the parts haven't fallen off That's good!

Great service and outstanding communication during the process.

I'll be honest. It seems like our truck sat for almost a week before anything was done to it. It was done two days later than predicted for a total of 9 days at the shop. We were called on the last day to say something broke and had to be ordered. It should have broken days before when it was worked on, not at the last minute. The electrical problem was not fixed, and there is an electrical problem. A truck does not die every other day when nothing is left on unless there is a problem. This would have been seen if it had been worked on earlier in the week rather than on the last day or two. If we had not been assured that both the electrical problem and the bumper could be looked at, we would have left our vehicle with another mechanic for the week we were out of town and then left it with your collision center when we would have had a rental car paid for by our insurance. Now we will have to pay for a rental car to have the electrical problem fixed when we didn't need it for a whole week while we were out of town. We could have made that decision appropriately, if we had not be assured everything would have been looked at Larry H. ****, or you could have looked at our car sooner rather than let it sit. Time management and scheduling of a collision center are tricky but an important part of a customer having a good experience. In our case it resulted in our having a frustrating experience.

Everything worked as I was told.Completely satisfied..Rex

Everyone was very helpful and nice. The process seemed very organized and went smoothly

Thank you. Everyone was very professional and helpful, from your receptionist to your courtesy driver! My car looks great.... again.

Was looking to have manufacturer warranty work done at same time and it was not. Checked in with service tech and they assured me that it would be taken care of while the car was there being repaired.

Great service