I appreciate text updates and the job seems to be well done.
7/12/2018
Nathan V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was a little surprised when they said it could take up to two days to complete as it was just a mirror replacement but they finished the job in only a few hours and cleaned my truck inside and out which was a nice surprise.
7/12/2018
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the best experience during a potentially difficult time. Every person I had contact with was friendly, knowledgeable and helpful. I have shared my appreciation with many family and friends!
7/12/2018
Van H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Looks great
7/12/2018
**** L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’m completely satisfied.
7/11/2018
Toy F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Stacey was awesome! Really took goog care of us!
7/7/2018
Maria R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You could be much faster with the communication regarding the progress/completion of my vehicle. It was finished a day or 2 before I was notified. And I called to get an update, only to get a text saying my car was ready afterward. Then after I called you and the text came to me I received a call that I sent to VM, as I was at work, saying that my car had been finished for “a couple days.” Then TODAY (an entire week later!!!!) I get a text stating that I picked up my car today. When I’m fact I picked it up A WEEK AGO. Get it together.
7/7/2018
Asim S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Clinton at the Collision Center was awesome really helpful and repair guys did a great job. If I ever need a repair for my car I know where to go no other place but Larry H **** Collision Center. Thank you guys so much for hard work
6/27/2018
Chris E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car came back looking new. I was impressed and grateful for what you did for me.
6/26/2018
Alexandra E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Appointment was never properly rescheduled, had to call multiple times in a 4 hour period to talk to someone, was not informed that repairs would be delayed when going to pick up the vehicle, was told that the mechanics had caused the check engine light to come on with "3 error codes they can't figure out" and had to wait a whole extra day for them to figure out what they did to my vehicle,then I had to call and ask if my car was done before the location closed as I had not received any updates.
6/26/2018
Trevor R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done and fast
6/23/2018
Cora P. VERIFIED CUSTOMER
Vehicle Make : Subaru
The team at the Larry H **** Collision Center was very easy to work with and handled everything in an efficient, easy to understand, and thorough manner. This was my first and only, I hope, involvement in an accident and filing a claim. Thank you for a job well done
6/23/2018
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys were great. It was nice to see James again. He's a good manager. The work was done by the time quoted.
My only complaint would be when I come un for the speedy oil change and have to wait 2-3 hours,and I'm disabled because of my feet and legs, and there's no where to sit.you can mention that to the service manager. Other wise,we really like Larry **** dodge. We have purchased several veicals from them, and brought friends in to buy cars or trucks. So thank you very much.
6/20/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Friendly and efficient, w the end result being a great looking car
6/20/2018
Steve K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Really impressive team, fast and quality service!!
6/20/2018
Anna R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I asked about glass replacement and if my insurance would cover it. They told me they could do it, have the glass replaced by the time other repairs were finished, & that my insurance would cover it. They did not tell me I had to file a claim. They work closely with my car insurance on all other things, my insurance submitted all documents, & they regularly corresponded with my insurance. By the time other repairs were done the glass was not repaired at all, they made no attempts to clarify that I needed to file a claim, & it turns out my insurance will not cover it bc it’s never more than the deductible. Their lazy attititide & lack of clear information put me in a position where I have to turn around & put my car back in the shop after it’s alteady been in the shop for 3 weeks.
6/20/2018
Sally P. VERIFIED CUSTOMER
Vehicle Make : Acura
Great customer support. Responsive to issues and concerns.