I am very pleased with the professionalism and courtesy I was given by the Larry **** Collision Staff, Geico and Enterprise . My vehicle was fixed in less time than I expected and it looks great. I appreciate the excellent service and communication I received by everyone on your team. I would definitely return if the need ever arises again. Thank you for taking such good care of my vehicle and turning a bad situation into a very pleasant one for me. Sincerely, Jo Ann ****
8/19/2018
Timothy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stacie was the best!!!
8/17/2018
Kirk H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service. Thank you.
8/15/2018
Alison M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service and answered l my questions. Clint was always forthcoming with information and kept me in the loop. Thank you to everyone who worked on my car!
8/15/2018
Roxann N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Timely in and out. Well done job. Everyone was very pleasant and helpful.
8/10/2018
Stephanie P. VERIFIED CUSTOMER
Vehicle Make : Honda
Please do not contact me. Very poor communication-was specifically told my car wouldn't be ready before Thursday (on Tuesday). Wednesday after 2pm was notified my car was ready to be picked up before 6pm. Had made plans but had to rearrange things in order to pick up on Wednesday so as not to be charged for a day in the rental car (had also specifically told the representative I needed a day's notice for pickup with work schedule). Then Thursday (day AFTER I picked up vehicle) I received a text that my car would be ready that day. A few minutes later received a text to confirm I had picked up car that morning (I picked it up the day before). I had to pay my deductible and when I notified USAA of this they indicated they had been waiting to hear back from Larry **** regarding the deductible but never had. Repair looks fine-would have thought on a car that was less than 3 months old the hitch would have been replaced since it looks scratched up close, but clearly my idea of putting a car back to previous state doesn't match the corporate version. Communication was pretty horrible overall.
8/10/2018
Mia E. VERIFIED CUSTOMER
Vehicle Make : Honda
Super impressed!! It looks like nothing happened. And my car totally looks brand new again.Totally would recommend everyone to get their collision repairs done here! There were some confusions when I first talked to them but they were always nice to me. Good job!
8/10/2018
Ana M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job, quick and efficient work!
8/9/2018
Alice E. VERIFIED CUSTOMER
Vehicle Make : Acura
That would be fine.
8/5/2018
Donald T. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you to Stacy for helping me with the process from inspecting my vehicle to arranging for a rental. The work was completed on time and looks great.
8/4/2018
Donald T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys are great! Quick and courteous. Everyone was professional although the lady at the front desk could be more friendly. She stuck out like a sore thumb since everyone else was so great. Dark hair, a little overweight. Not sure why but she was like that the first time I came in as well. Besides that, I’d recommend your services to anyone.
Thanks!
8/4/2018
Sarah K. VERIFIED CUSTOMER
Vehicle Make : Honda
Cole was great. He went above and beyond! Communication was often and assuring. Thank you!
7/31/2018
Kristi S. VERIFIED CUSTOMER
Vehicle Make : Jeep
My experience was just fantastic! Thank you!
7/28/2018
Brenda B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Xcellent service, helped work with insurance company and me. Appreciate transportstion getting from and to the shop.
7/21/2018
Larry P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you very much for all your help
7/18/2018
Keisha A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service was fast and they had great customer service. Very satisfied
7/17/2018
Aleta G. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was excellent service all the way from start to finish lease note that Stacy was a pleasure and you should value her as an outstanding employee
7/14/2018
Anna S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service! Very fast repair. Friendly and convenient.