The service was excellent from dropping off the car
through picking up. Thank you
3/21/2018
Rajesh T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, excellent communication! Very satisfied!
11/15/2017
Patricia F. VERIFIED CUSTOMER
Vehicle Make : Kia
Al carro le falta el logo "Sportage y la puerta del maletero esta muy arañada al parecer en el momento de limpiarlo. Por lo demás todo bien.
11/2/2017
Maria B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Good job!!!
10/10/2017
Johny H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Short and to the point, excellent customer service, follow up and job well done.
10/6/2017
Rafael P. VERIFIED CUSTOMER
Vehicle Make : Ford
Happy with results of repair, very professional workforce
Thank you
9/21/2017
Evelyn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm not satisfied, there was an incident on the I95 the cover closed down and we had to stop on half a road, in addition to this they left poorly painted the bottom and poorly installed lights and the rear that they replaced
7/27/2017
David W. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service. Ready 4 days early.
7/26/2017
Gustavo O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fueron muy atentos. Y rápidos en todos los tramites.me senté muy bien
7/25/2017
Dale H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The collaboration of Florida Collision, Geico and Enterprise on site, made the process quite seamless. Everyone was courteous and demonstrated pride in their with. The repair looks great. First class operation.
7/19/2017
Frank U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hard to find competent businesses to do any type of work in Miami so I was very pleased with the professionalism of your body shop. I will definitely recommend you to my friends. Hats off to GEICO also for recommending you. Thanks!
7/18/2017
Ernesto R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Vehicle was picked up on Saturday. Discussed with a Service Agent the Engine light was. Agent advised me to return today in order to a diagnostic check. Also was told headlights would be cleaned as a courtesy when I inquired if the shop did that kind of work. That courtesy was forgotten. When can I have diagnostic check done?
7/17/2017
Antonio R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent quality job! Thank you for cleaning the car so well aafter the job was finished.
7/16/2017
Alex M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Honesty is the best policy, I strongly suggest that your departments communicate correct information that way they can provide the customer with correct information. I feel that by not providing the correct information to your shop manager it puts him in a bad position since he is the face of your company.
I would also strongly suggest to have a talk with the lady's answering the phone, the several times I called not once did they provide an acceptable customer service. They answer the phone as if they were bothered by the customer.
Your business has more potential that you think, by making a couple of adjustments to your customer satisfaction and communication I have no doubt that you will notice an increase of new and repeate customers.
Please feel free to contact me if you have any additional questions.
Sincerely,
Alex M
7/15/2017
Yanisa G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied
7/14/2017
Hannah B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick, kind.. a pleasure.. thank you for your help!
7/12/2017
Magdalena A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job & great customer service.
7/11/2017
Lene R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I picked up my car today and the damage from the accident is fixed as far as I can tell (Front driver side). However, my car has a ding/scratch on the back right passenger side and my front passenger side mirror is damaged. I cleaned the paint of it but is still scratched/damaged. Now I'm also noticing every time I brake my car makes a clicking/grinding noise. I have to wait until next week Monday when I'm off to bring it back to the shop so they can look into it. They are located way south and I live all the way in Hallandale. ??
7/10/2017
Pablo O. VERIFIED CUSTOMER
Vehicle Make : Ford
Car had a dead battery on delivery, and the "Fusion Energi" emblem was not installed on the passenger door lower side. Found the emblem in center console.
Will be taking car back week of July 10th. Otherwise everything else was A+
7/7/2017
Kwesi W. VERIFIED CUSTOMER
Vehicle Make : Audi
Very professional. Transition from insurance, to All Florida, to rental was seamless. Body work was perfect. Looks like I was never in an accident. Thank you!