Did a awesome repair . Awesome customer service and took care of everything
Codi was great ,very professional and friendly and provided all information I needed . I am very satisfied with the service provided .
3/1/2019
Shane S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
CARSTAR kept me updated with telephone, email, and text communications throughout the insurance claim process beginning with the initial phone conversation to inform me that my claim was moving forward and to welcome me to their services. I am very satisfied with the work that was performed on my VW, and I’m a little TOO excited that they detailed my car. I was very grateful for that. I would recommend / return in the future.
3/1/2019
Mohamed I. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service i felt very welcome, and it didn't take to long to repair my civic. Ive been coming here for years no complaints everything is up to the highest of standards.
2/27/2019
Carol S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
very friendly and kept me informed all the time and especially Kody at North Ridgeville was great.
I would recommend using this auto body repair to anyone that is in need of their services
2/26/2019
Alana P. VERIFIED CUSTOMER
Vehicle Make : BMW
Had my car for 71 days. Put the removed car parts inside the car and damaged the interior/leather seats/panels and GPS screen. Insurance adjuster noted the damage and also all of the sanding scratches in the new paint work. Never repaired and painted the car top. Forgot to paint the side view mirrors. Forgot to replace the car trunk emblem. Washed the car, but did not clean out the trunk or interior of the car from the tree leaves and bodywork mess. The car trunk and interior were spotless when dropped off at Carstar. Serious quality control problems and lack of professional ethics.
2/25/2019
Mike C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My name is Michael Cyrus and l was in an accident on ****/31/19. I was not at fault and the other driver did significant damage to my vehicle. Liberty Mutual allowed me to pick a repair shop in their network and l was elated when Carstar in North Ridgeville was a shop l could choose. We had used this location in the past and they did a phenomenal job then and if possible an even better job repairing my Chevy Cruze. Cody and his staff were the best. I was informed of what repairs were being done and the estimated time it would take. They were able to repair my vehicle even before the time they estimated. I know it sounds weird but the car looks better now then the day l drove it from the dealership. Being in an accident is difficult but Carstar made this a great process. I would recommend Cody and his team at Carstar in North Ridgeville to anyone. Thank you again!
2/23/2019
Michele K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great work and done ahead of schedule. Pleasure to do business with! I highly recommend them!
2/19/2019
Jen B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
It looks brand new on the repaired side.
2/18/2019
Meghan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very happy with the experience I had with CarStar of North Ridgeville.My car was brought to CarStar on ****/30/19 after having been damaged when I slid on ice . I had never had to go through anything like this before! I was kept informed of the status of my repair, Cody was very professional and patient.My car was repaired and looks like nothing ever happened to it .It looks great ! Nice job even cleaned it up for me ! I hope that I never have to do this again but I will definitely recommend CarStar of North Ridgeville to anyone who needs accident repairs!
2/17/2019
Lauren S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took a lot longer than I thought it would, but the car looked brand new when I got it back!
2/16/2019
Crystal C. VERIFIED CUSTOMER
Vehicle Make : GMC
I had a great experience with my repair. Cody and his team did a great job in repairing my vehicle and more. If you want good guaranteed work and good hospitality Carstar in North Ridgeville is the place you want. Truly a great team. Thanks Cody!!
Crystal C
1/24/2019
James M. VERIFIED CUSTOMER
Vehicle Make : Acura
Car looks great. Body work is perfect. Job well done!!!!!!! Jim Meckes
1/24/2019
Torrence C. VERIFIED CUSTOMER
Vehicle Make : Honda
My repair was great and my car was returned cleaned inside and outside
Thank you!!!
1/19/2019
Shannon I. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone was fantastic at the shop! Very happy with experience. Would definitely recommend to others
1/9/2019
Katie R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I had a very pleasant experience at Carstar. Cody and his team made all the necessary arrangements for me to have my car repaired including the rental car. I wouldn’t use any other repair shop.
12/13/2018
Laura G. VERIFIED CUSTOMER
Vehicle Make : Honda
It took forever to have my car repaired.
12/12/2018
Michael N. VERIFIED CUSTOMER
Vehicle Make : Nissan
This is the 2nd time carstar hes fixed my car.... always an amazing job.
12/12/2018
Christina M. VERIFIED CUSTOMER
Vehicle Make : Mercury
Looks amazing! And Cody was super helpful!
12/12/2018
****Refridgeration. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did exactly what they said and more. Couldn’t be happier with the outcome. Great job, will recommend Cody and his team to anyone I know who will need this type of service in the future. Thank you.
12/8/2018
Jamie W. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very nice and helpful and they worked quickly to get my car back to me as soon as possible!