Thank you for fixing my truck. She’s not much but she’s all I got and it felt so good to get her back.
12/19/2020
Sheryl R. VERIFIED CUSTOMER
Vehicle Make : Ford
The hood latch is still broken, one head light is new and the other isn’t. The air bag light is still on .. I’m very disappointed in the service that was provided
11/13/2020
Wayne/nicolas F. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took almost 60 days, poor communication on their part, left car running which emptied the gas tank. It's a hybrid, so it has sit turned on for a long time to drop 2 bars of gas.
11/10/2020
Alfredo L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Librty Mutal issued you a check before my vehicle was "deemed" totaled. I can't receive payment on the totaled vehicle because your organization is taking their sweet time refunding the balance!
11/10/2020
Alfredo L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Librty Mutal issued you a check before my vehicle was "deemed" totaled. I can't receive payment on the totaled vehicle because your organization is taking their sweet time refunding the balance!
11/10/2020
Steven P. VERIFIED CUSTOMER
Vehicle Make : Kia
Fantastic results and helpful customer service.
11/9/2020
Silviano R. VERIFIED CUSTOMER
Vehicle Make : Ford
Very helpful!
11/8/2020
James E. VERIFIED CUSTOMER
Vehicle Make : Ford
I am 100% dissatisfied with my experience with this organization.
I had to realign my front end replacement bumper this inside was not cleaned properly after having all my windows down in your shop I found blemishes on the paint work that yall performed on truck. After 3 times leaving your location I had to take my truck to Firestone in round Rock and have them properly re-balance my tires and re-do the front end alignment that Georgetown Collision previously had just done.
Then there was a clip your organization lost that holds my hood shock to the hood so when I opened the hood I found the hood shock buried into my firewall. So I had to purchase another hood shock to fix it properly.
PLUS I still have not recieved the fender emblem.
SO YES I AM EXTREMELY UNSATISFIED AND IF I DONT RECEIVE MY FEMDER EMBLEM IM GOING TO CONTACT THE BETTER BUSINESS ORGANIZATION AND START POSTING TO SOCIAL MEDIA.
10/30/2020
Tiffany/tom W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The updates we received during the repair process were very vague. The vehicle was returned with damage to the door and wiring which was not part of the original damage and Georgetown Collision attempted to request additional funds for the repair from our insurance company for parts that’s our car didn’t even have. Our vehicle remained in the rear down phase for 3 weeks. Actual hands on time with the vehicle was only about a week total. We heard multiple excuses from the shop being sold to COVID 19 and short staff. Disappointed to say the least.
10/27/2020
Kevin L. VERIFIED CUSTOMER
Vehicle Make : Jeep
The paint is not consistent. Very rough in places.
10/27/2020
Bonnie O. VERIFIED CUSTOMER
Vehicle Make : GMC
The paint and everything looked excellent. Thanks for doing an awesome job!
10/22/2020
Eileen B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and went above and beyond what I expected. Best experience ever having body work done
10/21/2020
Heather C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although the repairs are fine the process in which it took to get my car done in a timely manner was not.
10/14/2020
Janie R. VERIFIED CUSTOMER
Vehicle Make : Ford
Nothing was fixed. After almost 2 months you guys caused more damage to my truck then before and nothing was fixed.
10/10/2020
Jeffery/lidey W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for repairing my Passat. I understand the delays, do to COVID-19.
The results are great, thank you.
10/2/2020
Richard D. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone at Georgetown Collision we’re very professional handling our repairs
9/29/2020
Luke A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Is this a joke?
9/26/2020
Soujanya P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Alan Deel was a pleasure to work with. He took care of my repairs and delivered early than promised. Definitely recommend to use Georgetown collision services to friends and family!
9/24/2020
Tim L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great. Took a little longer than anticipated at approximately 36 daysHowever all is good fixed repaired and I am happy