Paragon Auto Collision

We took our car in for a repair of a collision. They were great. They fixed the side of our car-but when we got home our gas tank flap is broken. If we open side door it hits the gas door. They would not call back after multiple calls then their paperwork person conflicted what Mike said. We have pictures showing they fixed that side and she admitting to removing the gas tank flap, yet Mike said it was wear and tear and he will not replace or fix. He got angry and said despite her saying they touched it he will never admit to it. "Good luck with that" was his angry parting to us. Beware, it worked when we went in and doesn't when we left. Challenge them and an angry response and "do not come back here" will be your answer. Do not visit!!!

I came in for a repair to my back end. They did a good job, but one of the workers stole my iPhone cord out of my vehicle that was plugged into the center console. I approached the people in the office and they said the manager would call me... Nobody called ... Nobody followed up. With all the auto body shops out there that do basically identical work... Don't go to a place that treats you like this

I came here to repair a door, hoping to pay cash and not go through ins as my lease was up in several weeks. One of the main representatives was kind enough to assist me and gave me a decent price. Every time I tried to set up an appointment he was busy, for 2 weeks. Finally on the day of the appointment, I informed said rep that I am on a time crunch and don't can't stay. I had to wait 10 mins to see him, another 5 mins while he went to inspect someone else' vehicle. Again I asked him if he would be able to take the car and was just dismissed with a wave. After I confronted him that I have to go and been waiting for 15 mins, he told me 'oh well this doesn't make sense for me for the money anyway, and I was going to look at the board again but goodbye!' Horrible service, will never recommend this place unless you possibly have insurance.