Staff (especially Cedric) very professional and courteous. I especially liked the weekly updates by text on the repair work. The repair work done was superb. Overall, I received excellent customer service. It was very convenient to have Hertz rental cars in the same building.
I would definitely recommend Sterling McCall to my friends and would come back myself, if needed.
11/19/2016
Jeanette B. VERIFIED CUSTOMER
Vehicle Make : Buick
I loved getting the text with the progress of the completion of the vehicle
11/19/2016
Odis K. VERIFIED CUSTOMER
Vehicle Make : Ford
Delivered fast and did a great job!
11/17/2016
Miguel A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job, thanks.
11/11/2016
June H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service by Danny and the women at the front desk.
11/11/2016
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick professional and accommodating. Thank you Danny for being so great. Will come back again.
11/8/2016
Charles D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the regular updates oo progress of repairs and the results were excellent. I have one minor item to resolve, but I have not brought it to attention of my contact due to my own business needs.
That does not effect my satisfactikn with your service to me.
Charles D
11/5/2016
Tynetta Fulcher. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process was easy and efficient, communication was excellent,collision repairs look brand new! Rental process was also quick and easy! Great job team!! Will definitely refer others!
11/3/2016
Dawana D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Toni's customer service is second to none!
10/29/2016
Jane't J. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was nice to see a familiar face in Toni, who has helped me before at Nissan. That was a nice surprise. He always provides great customer service.
10/28/2016
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Y'all were all over me to get my business. But the day I picked up my truck there was no one to show me exactly what you did or talk about warranty or anything. The receptionist just asked me to sign paperwork. I told her to wait so, I could at least go and inspect what had been done. Overall it was a quick turnaround and decent up front communication. But once you had my money and was finished it's as if you didn't want to make eye contact with me.
10/25/2016
Kim K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Cedric was my assigned representative and he provided excellent quality customer service. He was very informative, efficient, attentive and responsive. Cedric is very personable and accommodating; plus, he is an LSU fan! Based on the service Cedric provided, I will definitely recommend Sterling McCall Collison Center to my family and friends.
10/21/2016
Tien T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like it very good
10/18/2016
Yesenia G. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great! Cedric was awesome! Thanks!
10/14/2016
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Sterling McCall Collision went above all expectations to make sure that my vehicle was repaired perfectly within the time frame estimate. I will recommend Sterling McCall Collision. Unbelievable.
Thank you,
Kevin K
10/1/2016
Joel G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
9/23/2016
Stuart W. VERIFIED CUSTOMER
Vehicle Make : GMC
Danny and team are great. I appreciate the hard work and my vehicle being done when I asked. Thanks, Stu
9/22/2016
Bobby L. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the text updates. I also came earlier that the promised time of 4pm because that was when I could get a ride to Sterling. The guys were gracious to put my car on through and I got away before 4pm.
9/22/2016
Bon N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I don't know how but there is a scratch on new hood with
new paint. Sterling McCall needs to recheck everthing ok
after the job is done. I'm kind of not very happy that.
9/16/2016
Kenneth G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Big gap between 70% ETA (Tues) and actual delivery (Friday), with no updates in between. No explanation offered for communication gap.