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Real Reviews from VERIFIED CUSTOMERS
Amber G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really appreciate the free loaner car. That is a fantastic service to provide. Thank you!
12/27/2016
Paul B. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly thorough and a great job!!!
12/9/2016
Robert K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well done! Repairs completed ahead of schedule. Thank you.
12/6/2016
Veronica B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service , from reception to estimator, even the mechanics. top notch
11/23/2016
Marilyn H. VERIFIED CUSTOMER
Vehicle Make : Acura
great job. underbudget.
11/19/2016
Marjorie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Auto is beautiful, well done! Working with Wyatt was a pleasure and your office help was great.
11/19/2016
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Honda
great job,friendly staff,completed before schedule.Would recomend to friends and family
11/11/2016
Deborah E. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am so happy about the work done on my car. My car looks almost new again and it's 18 years old. I also was treated very well by your staff. They kept me up to date on the repair to my car and were helpful and curious at all times. I have already recommended Lovegrove to my boss. Pleasure doing business with you. Sincerely, D. Elwood
11/9/2016
Hector M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Repairs were not properly repaired too many flaws from the repairs on the bumpers to the truck lid not matching up with a visible huge gap! I was also never notified about my car having frame damage I believe you must disclose that information to any client for my family's safety! Customer service is described as:service that treats customers with a friendly attitude and tries to resolve their problem or question as efficiently as possible. I did not receive anything like that at Lovegrove their shop manager Steve was completely rude as I showed him the flaws on the repair that was completely visible. Then after talking Antonio another manger he assured me that all Dodges and Chevy's are done in a assembly line and then put together( all cars are made like that) and that's why my car had different gaps and that's why my truck lid was off a bit but he did see the flaw I was talking about compared to Steve! Antonio did offer to try to make things better but at the end he pretty much told me he did not assure me it was going to be fixed! When main autobody was at the commercial st location they had great service and they knew what they were doing! Let's just i will never go back nor will I send family and friends to them. I do believe that if they are working on your car and frame damage is discovered as a owner they should disclose that information. My initial estimate was 700 and once they finished 3,200 with out me even knowing! Crazy because my rear bumper is not even on correctly and my trunk lid is off on one side. Worst service I have ever received!!! Hector M
11/1/2016
Jean S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our car looks exactly the same as it used to look. We can't even see the repair. I'm sure it must have been difficult to match the paint on a 16-year-old car. Thank you!
10/27/2016
Sarah B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Personal, friendly, and competent service. Well done. Keep it up and thank you.
9/30/2016
Victoria G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am so appreciative of Jessica!! She went above and beyond to help me out and accommodate me and my needs. I have never experienced such kindness. I also received my car very clean so I am appreciative of the people who took time to give my car the TLC it needed. Thank you from the bottom of my heart!
9/13/2016
Theresa V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Even though the repair time took a little longer than expected. I was kept informed of what was going on in a timely and professional manner. Staff was friendly and helpful. Thanks
9/1/2016
Rachel G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Done in less time than expected. Everyone I worked with was very professional.
8/10/2016
Kaleen F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and very happy to get my car back on time. Thank you. KC Fisher
8/1/2016
Denes K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done, no hassle on time. The color of the paint appears lighter than the original maybe in time will darken?
4/25/2016
Jerolyn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The personal attention given me from start to finish was great. I also appreciated the update texts.
4/15/2016
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
4/2/2016
Katilyn T. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was very fast to get it back. It took a day and was told a week. Jessica was amazing helping me and working everything out with me between the 2 different claims that were going on.
3/27/2016
Maela K. VERIFIED CUSTOMER
Vehicle Make : Ford
When I found something wrong I took my vehicle back and they quickly fixed the problem
3/25/2016