Great Great Great customer service. Very helpful and fantastic workmanship!
Thank You
Marko Callas
5/11/2016
Clifton B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm so happy Bob was able to help me get my truck fixed the way I wanted. I really appreciate all the time he spent dealing with insurance supplements so I didn't have to, and while I hope nothing brings me back, I will choose B&S if it does. Everyone is so nice and accommodating, and Bob was always very honest. I think my bumper paint looks nicer than the rest of the panels now too! Thanks!
5/5/2016
Maureen D. VERIFIED CUSTOMER
Vehicle Make : BMW
James was very helpful & our car looks beautiful once again after being loved by B & S Hacienda. Thank you!
4/13/2016
Gilberto R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service and the car looks like new!
4/4/2016
Evelyn H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Always professional and courteous, delivering first class service and workmanship!
4/1/2016
Irma H. VERIFIED CUSTOMER
Vehicle Make : Honda
Bob was very professional and prompt in keeping me updated. Laura,the office manager was very helpful answering my questions about my insurance deductible and scheduling my repairs. Francisco was very polite and professional answering the phones. Ed the manager and James made certain that when I picked up my car it was spotless and that I was back on the road and that my rental car was returned to enterprise for me.
Overall a wonderful experience from start to finish
Job well done by the staff at B&S in San Ramon
4/1/2016
Karen B. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was competent and kind -- great combination for referrals and future needs.
3/30/2016
Emma B. VERIFIED CUSTOMER
Vehicle Make : BMW
The repair body work looks like new again!!!
Bob kept me well informed on repair status I appreciated that.
I would highly recommend the shop to others!
3/18/2016
Liz S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly staff! Great atmosphere!
Very clean and welcoming reception
Area. Quite satisfied! Thank you so much!!
3/11/2016
Shenay L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for being so professional and clean
3/9/2016
Erin R. VERIFIED CUSTOMER
Vehicle Make : Lexus
No need to follow up.
I already spoke with Bob and let him know I thought it took too long for my repair.
But I'm very happy with the actual work.
3/7/2016
Marilyn D. VERIFIED CUSTOMER
Vehicle Make : Toyota
As per Yelp review...
2/29/2016
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was flawless! I was a bit insulted when I was talking to the gentleman during check, regarding the CC payment of my rental car, when another employee interrupted rudely telling me that no car leaves here without payment. Other then that everyone was great!
2/25/2016
Chris C. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looked great! The People Were Very friendly.
2/25/2016
Cynthia D. VERIFIED CUSTOMER
Vehicle Make : Acura
You guys were awesome!! Thank you so much!
2/18/2016
Tom B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Bob was very courteous and professional. My repair was done expeditiously at a reasonable cost. I would definitely use this shop again.
2/16/2016
Ryan U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had some front end damage on my Chevy Malibu. I took my vehicle over to B&S based on a personal referral. I was pleased to meet Bob and James, both who provided outstanding customer service. James had checked me in, also reassured my car would be taking care of, cleaned and detailed and returned within a few days. Bob took care of updating me, contacting my insurance carrier and also with my Rental car! I was blown away by the professionalism and outstanding customer service provided by B&S. When I did pick up my car, Bob also finalized the payment and handed me my keys, he thanked ME! My car looks better then when I bought it! 20 out of 10 service provided, I sell insurance for AAA, this is an approved carrier and now I know why! Thank you for a job well done
Sincerely,
Ryan U
2/13/2016
John D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome service, workmanship and customer service. Highly recommended.
2/13/2016
Grant L. VERIFIED CUSTOMER
Vehicle Make : Ford
You folks were personable and professional. The car came back like new in the time frame and price that was quoted. All of my interactions with the staff in person, over the telephone and via email was professional and specific. Really could not ask for more. Also pleased that you support the Alameda County Sheriff.
2/11/2016
Judy L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
David and staff- you guys rock, the paint job on my **** Mercedes was flawless.
Service was impeccable!