Thank you so much for always taking such good care of me. My husband passed away last year & always took care of all the car repairs. This was so stressful for me when the accident happened & B & S took all the stress out of my experience & I'm so appreciative to you all. Thank you again. - Lora R
9/9/2017
Kimberely E. VERIFIED CUSTOMER
Vehicle Make : Nissan
During the time my vehicle was at B & S, which was one month, I received numerous calls from your staff saying the car was ready but in reality it was not ready. I received a call ( I forget the day) the car was ready. I arrived and did a walk through and noticed a piece was missing over the rear back door. At that time I was told the piece was on back order. I also noticed the back door did not close correctly. When I finally came to pick the car up on Friday, September **** it was over 100+ degrees. I did a walk through and everything was to my satisfaction except for the one piece that was on back order. After getting into the car the seat belt on the drivers side would not move. The gentleman that was helping me said when the door panel was put on the seat belt was not pulled through. I think you all did a good job on the car but I think there were many bumps that should have been avoided along the way.
9/5/2017
Gwen L. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I still need my missing parts
9/3/2017
Ryan R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was a little upset with the timing but of the repair (meaning - it took longer than I wanted) but other than that, everything looks great and everyone I interacted with did a nice job.
9/1/2017
Greg H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Couple of minor damages not repaired, was then told I'd have to pay additional fees - even though they are part of the original accident damage. Very disappointing. Other than that, great service & crew.
9/1/2017
Tom G. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have had a few opportunities to work with B&S. They are professional, communicate well, look out for my best interests and do great work. Thank you for making auto work painless!
8/31/2017
Kim W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Really appreciate your professionalism and courtesy. Also love the emails that reported to me the status of my job, even before I inquired about it. I am very impressed with your staff and thank you for a job well done.
8/30/2017
Paul F. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes. Thanks to Ed and your team of professionals that did a great job on the repair and in a very timely manner.
8/26/2017
James F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Bob and the entire B&S Hacienda Team did an outstanding job on the body work on my 2003 Dodge Pickup. B&S has done work for me in the past and this is the only body shop I will ever use because of the high quality of the workmanship they prvide. Top marks to B&S Hacienda!
8/24/2017
Nicholas W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job on my bumper.
8/24/2017
Judith O. VERIFIED CUSTOMER
Vehicle Make : Audi
Looks good.
8/24/2017
Darrell K. VERIFIED CUSTOMER
Vehicle Make : Maserati
Thanks Ed my Maserati looks Great!!!
Thanks to Ed's due diligences following up to assure that the color matched and worked closely with the detailer to make sure my car was Tip Top!!
Thanks Again Ed
I'll be back!!!
8/22/2017
Ben L. VERIFIED CUSTOMER
Vehicle Make : Lexus
trunk lid opens and closes, but has some noise that may need to be looked at
8/17/2017
David F. VERIFIED CUSTOMER
Vehicle Make : Acura
I found your repair facility to be very professional in every regard. The working area of the shop is clean and highly organized. I found the staff exhibited the very best in customer service from my first inquiry until I drove away smiling at the great repair job provided. I will of course recommend B & S Hacienda to others. Thank you for a job well done!
DAVE FULLER
8/16/2017
James A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would have liked to be informed about he status of the repairs and my inquiries answered promptly. I also never expected it would take as many as 13 days (from August 2 to 14) to repair a front bumper!
8/15/2017
Andeth P. VERIFIED CUSTOMER
Vehicle Make : BMW
James and Ed are good people. They understood what my car meant to me and went above and beyond to provide me with excellent service. Very respectful and honest people. Before I decided to go with B&S Auto Body, I had received numerous estimates and talked to various auto body repair shops, but in the end, I felt James was the most honest with me and made it clear that he had my best interest at hand. I'm glad I had chosen B&S for the repair and I would definitely recommend this shop to others. Thanks again guys!
-Andeth
8/7/2017
Bhavani Y. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service was good but should have been a bit better communication. I had to call to confirm the dates for my car to be picked up
8/1/2017
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept in touch with status updates. Went to bat for me with a complicated insurance coverage challenge and got me fully reimbursed. Returned the car in spotless condition. Very well done all around.
7/29/2017
Izamar B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yyou guys did an awesome job on my car! Looks brand new.
Definitely will refer to my frinds and family.
Thank you
7/28/2017
Barbara R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you all for your attention to detail. My car is really important to me and I appreciate that it was restored to it's original condition.