Very satisfied, but the amount of communications was excessive. I received a text, e-mail, and a voice call for almost every update. Most were daily. All I needed was one message telling me it was done, or if a delay. I also received a survey satisfaction request by text & 2 emails. Just too much. This simple requests was all I was going to answer. Thanks!
7/26/2016
Lauri R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Stephanie was great! Ease of pick up at Feldmann appreciated, work was done timely and with high quality. Experience was very positive.
7/12/2016
Richard L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone at LaMettry's was fantastic: Nick, Jon, AJ, Jim, Mary. I could not be more pleased!
7/7/2016
Brett K. VERIFIED CUSTOMER
Vehicle Make : BMW
Your staff kept me well-informed about the status of my car. The work looks great.
7/5/2016
Magid O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very nice and great job , ????????
7/2/2016
Colin K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I appreciate the fantastic Service I received from start to finish. Thank you!
7/1/2016
Sara F. VERIFIED CUSTOMER
Vehicle Make : Audi
Exception service, great communication, helpful and friendly throughout the process. Thanks for the great job!
6/30/2016
Glenn H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very very nice and easy to work with and I was completely satisfied
6/26/2016
Delrae S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work you did is wonderful! I'm so happy, now the scratches on the door and the trim piece that was broken, is not a constant reminder to me of what i did this winter. Thank you. DelRae
6/24/2016
Melissa G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very smooth and easy process.
6/22/2016
Susan H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was very happy with the service. They kept me informed every step of the way and every person I met was extremely friendly and professional!
6/21/2016
Natalie S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your service was fast, friendly, and very high quality. Thank you!
6/19/2016
Lewis S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was very impressed with time that was spent with me when I picked up the car. Everything was explained to me and the person was so nice and personable. He did a fantastic job. I'm very happy we chose Lametttys to do this repair. I will definitely recommend your services.
6/9/2016
Sandy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great. A little paint smell but I'm sure with time will dissipate. I did notice when getting gas this morning, the had cap was not attached and I'm not sure how to attach it.
6/3/2016
Samson K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well you did great job Thank u so much,everything was on time I like that.
6/1/2016
Dana R. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with the work and communication about progress.
5/28/2016
Christie Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes
LaMettrys does a fantastic job and keeps you informed of what's going on with your car.
5/27/2016
Cynthia J. VERIFIED CUSTOMER
Vehicle Make : Volvo
Start to finish this was the most professional and friendly service I have had anywhere on the planet in a long time! Thank you again!
5/20/2016
Brad S. VERIFIED CUSTOMER
Vehicle Make : Audi
I really like these email updates feature.
5/18/2016
Dan M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great team in Bloomington. Outstanding repair work and clean up. Great follow up.