Timely and thorough. Kept me posted every step of the process.
12/24/2015
Christa A. VERIFIED CUSTOMER
Vehicle Make : Ford
Very quick service. Kept me up to date through texting feature very courteous. Would highly recommend.
12/24/2015
Jeffrey J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Prompt. Professional. Great body work and paint results.
12/17/2015
Natalie W. VERIFIED CUSTOMER
Vehicle Make : GMC
The entire staff was very professional and very nice. I will definitely refer all my friends and family. They did an exceptional job on my vehicle as well. Great company.
12/14/2015
Travis P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the work done on my vehicle. Would recommend to others!
12/9/2015
Shondreika T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every single experience I've had with Five Star has ended horribly. From your dealership, now to your repair shop. I was texted on Monday, saying my car was 66% ready, then later received a text saying it was done. I missed a phone call from Patrick, who left a vm saying my car "should" be ready Monday evening. I returned the call, spoke with a young man that said he would have Patrick call me back with the status of my car. I told him I was at work, didn't get off until 1am. He told me Patrick would call me back and get everything taken care of. No return call on Monday, Tuesday. I called on Wed morning and was told that my car had been ready since Friday (I was not called until Monday though). Next problem, I was still in the rental car, which state farm said I would have to pay for the additional days because the manager claimed he had been leaving me vm since Friday. That was a lie to cover your butts. Luckily, Enterprise verified that neither were they given notice that my car was ready or they would have called me to turn in the rental, therefore State farm went ahead and paid for the extra days. I'm extremely disappointed that I was being held accountable for you guys dropping the ****. Do not contact me because I do not want to discuss this matter any longer, but I will never do business with Five Star again.
12/3/2015
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very satisfied with the repair and the staff who kept me informed along the process.
11/25/2015
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job
11/23/2015
Richard R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly and quick! I got my car back earlier expected as well!
11/22/2015
Bryan M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly staff, extremely knowledgeable, great service!
11/14/2015
Williene B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people at Five Star Collision Center were courteous and professional. My car was repaired in a timely manner and I was very pleased with the quality of work. Hopefully I won't need any more work, but if so, I will certainly be bringing my vehicle back for the work. Well done Five Star Collision Center!
11/7/2015
Kim E. VERIFIED CUSTOMER
Vehicle Make : Kia
Customer service was excellent, very friendly and caring. Stayed in touched with you AMD kept you up to date..
11/7/2015
Rosalyn W. VERIFIED CUSTOMER
Vehicle Make : GMC
Your techniciams did a excellent job of painting and repairing my black GMC TERRAIN DENALI. I WAS VERY nervous about it because it only has 4000 miles on it. I was very pleased getting feedback on progress/status every day direct from Andrew in the shop. I was worried as my Denali is a black metalflake, that I would not be pleased with the paint job, to the contrary, I was leasantly surprised at the quality of workmanship painting with perfect repairs. My vehicle was also completed earlier than
I expected which was a pleasant surprise.
I will recommend your facility to all my friends without hesitation in the future. Thank you for being customer orientated. I really appreciate the outstanding work and personal attention.Best collision repair I have ever seen.A work folks!
Sincerely
REBECCA D. Bussell
11/6/2015
Gene M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service. I appreciate how quickly my car was repaired
Thank you
10/29/2015
Marcus D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great staff. I can't comment on work because I traded the vehicle before it was finished
10/28/2015
William M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
10/23/2015
Helen T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was done in an amazingly quick time! The staff are all very nice and professional!
10/22/2015
****L. VERIFIED CUSTOMER
Vehicle Make : Dodge
The Five Star team did an outstanding job repairing my Ram truck.
10/13/2015
Kameron B. VERIFIED CUSTOMER
Vehicle Make : Mazda
The only thing I can pass along to the team is that they should keep doing exactly what they are doing. Their service was quick and I was notified at least twice a week on the status of my vehicle. The workmanship was literally top notch, The vehicle looks amazing!!!!!!