I appreciated the informative updates on the progress of the repair so I could plan accordingly. Everyone was very professional and accommodating. I would use this center in the future should the occasion arise.
5/7/2016
Fannie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Just a thank you Keith he took very good care of me. Kept me updated and showed customer service. Couldn't have ask for more.
5/6/2016
Susan D. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional service, excellent service, so friendly and helpful. It was quickly but thoroughly handled, I was kept informed at every step. I can not say enough about their customer service, excellent. They are a great match with USAA insurance. I did not mind driving the hour fifteen minutes one way to get such excellent service.
4/29/2016
Rhea R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My car looked brand new again!!!
4/26/2016
Margie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Unbelievable management and staff. Wish all businesses ran as good as this one! All personnel were very helpful. They went out of their way to make us feel comfortable with the work being done on our vehivle. We will definitely tell everyone we know about their sensational work. Our car looks like new again.
Thanks!!!
4/25/2016
Jennifer J. VERIFIED CUSTOMER
Vehicle Make : Kia
Very friendly staff. I was kept up to date with all the repairs and the repair process. I feel confident leaving my car there again.
4/14/2016
Samuel W. VERIFIED CUSTOMER
Vehicle Make : Ford
Having some problems with steering and handling will contact service manager thank you. I am sure we will get this resolved
4/9/2016
Susan H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone there was very friendly ,pleasant, helpful . l worked in Customer Service for over 31 Years . l know about Customer service and you sure made me feel welcome and aappreciated . Thank you Sincerely,Susan H
4/9/2016
**** D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ms. Lacie says fast and efficient job.
4/6/2016
Preston H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very quick and thorough repair. Car washed and ready on time! Great customer service. Good manners on the phone. Handled everything for me and had me in and out the door in minutes at the pickup.
4/1/2016
James L. VERIFIED CUSTOMER
Vehicle Make : Ford
When I first picked up my vehicle another problem became noticeable as I picked up speed. I took my truck right back and they jumped right on it. My truck was ready the next day with the problem fixed. They promised to make it right as quickly as they could and they did.
4/1/2016
Angela T. VERIFIED CUSTOMER
Vehicle Make : Ford
The Five Star Collision Center - Russell team was very helpful throughout the whole process. The status updates were consistent as well as the professionalism during the process. My vehicle was ready on time and clean. Thank you for a pleasant experience with your company.
4/1/2016
Sherry S. VERIFIED CUSTOMER
Vehicle Make : Buick
David and Patrick kept me updated about the progress of my repairs from the beginning. I take very good care of my vehicle, and David recognized that up front...and was very complimentary of it. It was an expedient, no hassle experience. Kudos to the whole team! Outstanding job and excellent customer service!
4/1/2016
Dewander O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andrew was very informative and kept me informed throughout the repair process.
3/28/2016
Joesef H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent and timely service. The repair work was done ahead of schedule and my car looks perfect. Thank you for your help!
3/25/2016
Glen H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All people did excellent jobs there.
3/18/2016
Scott B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Andrew and the team were absolutely amazing! I am grateful for such a wonderful experience, where the attention to detail and customer service was set far above the rest. My Jeep looks stunning and I am thrilled to know it was taken care of perfectly!!
3/17/2016
Kiawana H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Everything went perfect my vehicle was fixed in a timely manner. The staff was really nice and they did great with keeping me informed on what was going on with my vehicle! They were awesome!
3/17/2016
Beverly E. VERIFIED CUSTOMER
Vehicle Make : Toyota
They informed me every step of the way. They were great to work with and would highly recommend them to all my friends.