Leslie and team were responsive and made it very easy for me.
I appreciate that.
3/27/2017
Christopher T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Only problem was resolved. I was told on Tue 3/8 that my car would be ready today @ 4:30p. I came down to Lancaster & got a call that there were parts yet to come in & I said that was unacceptable. When a promise is made arrangements are made. I don't live in Lancaster. I wasn't going to come back to Lanc. til my car was done, when I got the call that my car would be ready that's what I expected so I drove the 100 miles to Lancaster to get my car. So I was upset that I might not have gotten my car today, but the issue was resolved & promise was kept by Kristin. Thanks again.
3/10/2017
Karen S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was ecstatic when I picked up my car on Friday! It looked like a new car, inside and out! The body work and the paint job is beautiful. I was amazed that the whole inside of my car was vacuumed and wiped down to like new condition. Thank you so much to all who worked on my car. Also, Leslie was very professional in the appraisal process and communicated well during the repairs, as did the receptionist whenever I called or stopped in. I would recommend your shop to family and friends with no doubts. You all made my experience a pleasant one! Thank you, Sincerely, Karen
1/11/2017
John T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service. Thank you.
1/6/2017
Gerald B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent Service and great quality work!
12/1/2016
Jason K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You all made vwrything so easy and painless and quick. It was such a pleasure.
11/30/2016
Lee S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Through the years of raising a family, and getting them all through their early driving years, I have learned that Chapman has ALWAYS delivered. This time was no exception. The quote was done efficiently, and accurately. The coordination with insurance was seamless. A courteous staff, and perfection in the final product is what I have come to expect and receive. Thanks to ALL!
11/10/2016
Diane E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Did a great job..t looks nice
11/5/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice staff and quality work done quickly.
9/26/2016
Robert K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The car looks as if it never was damaged. I was disappointed that it took so long to obtain parts, but that was not your fault.
9/9/2016
Nancy G. VERIFIED CUSTOMER
Vehicle Make : Buick
The new door w the black paint looks very nice I am pleased
W the work all your staff did to repair my door in such
A short time period ! I told Leslie that I would be coming back to your repair services should I ever need too and will recommend you's to my family and friends .I am thankful to have a door w or w o the molding as it
Did not shut or open properly after the accident and I travel w my Grandsons and Daughter quite frequently.and also my grandson Noah was sitting on the back right passenger side ,I had just dropped them
Off less than 10 -15 minutes before the accident I believe he may have been injured as he is only 6 years old ,I am glad I was alone when the crash occurred and I appreciate all
Your help ,sincerely,Namcy Garris
9/2/2016
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Beautiful Job, car was clean inside and out. Took longer than expected (Hidden damage), but the results are first class. Thank you Leslie and all the mechanical, body and paint guys!
Tim ****
8/30/2016
Lloyd M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Looks like new!
8/4/2016
Robert B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great staff. Very responsive, prompt service. My car looks great again. I wold definitely recommend to others.
7/18/2016
Terry R. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car looks great. Thank you!
7/15/2016
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The updates from LESLIE S. were very helpful in scheduling my day and we're greatly appreciated.
7/14/2016
Dave W. VERIFIED CUSTOMER
Vehicle Make : Mazda
The repair looks better then the areas that didn't need repair! Great job, Chapman!