Car was not fixed to original condition. Quarter panenel lines didn't line up with surronding parts. Blemishes in paint that I could not see due to rain on car at time of delivery.
3/22/2016
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome from beginning to end. Great work on the car and I liked being updated on the status of my car via text. And I am not the most patient of people, the staff did a great job of getting things done expediiticiously, in and out, couldn't have asked for a better experience.
3/2/2016
Addison F. VERIFIED CUSTOMER
Vehicle Make : Ford
I am fine with the overall status of my truck and think the job was well done. I am however very disappointed with the excessive delay and length of the repair, not to mention the fact that I am still waiting on my grill guard. There was the storm that migh have delayed things by a day (maybe 2) but the overall operation took nearly 2 weeks for labor expected to take 9hrs. I don't understand why the parts were ordered after I dropped off my truck. I basically paid 500 for a rental when 75% of the time my truck was just sitting there. I would be happy to speak to someone on this matter, because as of this point I would not recommend your shop based on customer service.
3/1/2016
Carolyn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pine Forest Automotive has been very helpful in keeping me posted on the repairs of my Highlander and I have been pleased .....this was second collision repair ....I did not hesitate to request the repair work be done at Pine Firest Automotive
2/27/2016
Charles L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Keep up your friendly attitude and good work.
2/20/2016
Ronald L.. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you to everyone for helping get my songs car done in time so he can make his deployment to his ship thank you
2/8/2016
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved the customer service. I had a great experience with Service advisor Chris and Alison the receptionist. So kind! Thank you so much for all your work!
2/4/2016
Terrell B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very efficient, very courteous , great communication, quality work.
1/28/2016
Courtney B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the staff and the work perfomed on my vehicle. I would recommend Pine Forest Automotive to anyone.
1/21/2016
Sara R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was so friendly and helpful
1/16/2016
Gloria J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for your professionalism and great job making it a pleasureable experience
1/15/2016
Larry R. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done.
1/15/2016
Rodney B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wouldn't do business with any other repair facility in Pensacola. I consider Pine Forest Automotive the best in town.
1/9/2016
Gerald S. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything was great except I got my car back and my radio stations weren't coming in. I found my radio antenna when I turned on my windshield wipers and saw it being pushed across my window. Luckily it wasn't lost and after getting a ladder to screw it back in my radio is receiving again.
12/22/2015
John H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you Ernie
12/8/2015
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job! Totally professional and complete d on time. I would highly recommend you! Thanks
12/1/2015
Steven E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was disappointed that it took 8 days when it was supposed to take only **** or 2. I don't understand what took so long.
11/21/2015
Nathaniel J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service!!!
11/21/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
Another great job
11/16/2015
Charlie B. VERIFIED CUSTOMER
Vehicle Make : Honda
They kept me updated via tex message about the repair process. And make it convenient for me to be contacted by providing communication via text messaging as an option. They've completed my repairs a few days before the estimated completion date. Overall great experience. Made it easy for me and the car has a full lifetime warranty on the repairs that were made.