The body work was really good, however the quote for the time it would take to complete the job was 3 days, and it ended up being a week. Not a huge inconvenience due to having a rental through the insurance company. I would definitely appreciate a better and more realistic estimate on the time of the job for expectation management and planning purposes, luckily this time it didn't have an impact.
4/20/2017
Jeanette S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely satisfied with the quality of service I received from Mullins from the beginning to the end. They crash wrapped my car, so I could make a long trip and repaired in a timely manner. I would use them again, just hope I don't need to :)
4/7/2017
Roger B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Nice job on final repairs but the time it took was excessive (almost 4 weeks when estimated 8 - 10 days) and had to return the vehicle on first delivery (door alignment and dent visible). On final delivery, Mullins had to make door closure adjustments. Otherwise, nice job.
3/23/2017
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was great!
3/18/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly and great workmanship.
3/17/2017
Rosemarie L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Overall great service! Personal and friendly. Great job on my car in timely manner!! Highly Recommend.
3/3/2017
**** H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My experience with Mullins Auto Body as a whole was a very pleasant and enjoyable experience. My contact throughout the entire process was Micheal, he was very knowledgeable, quick, and definitely made an unfortunate situation bearable. His customer service is impeccable. The turn around time was extremely quick and you would never guess that I had been rear-ended. I would/will definitly recommend Mullins to anyone needing auto work and or repair. Thank you Mullins Auto Body team for the memorable experience.
2/24/2017
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Exceptional work and skill. Outstanding Customer Service. Special thanks to Michael!
1/31/2017
George N. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair is not complete--The following requires corrective action:
Replace left tail light assemblycrack(s) allowing visible moisture collection inside assembly
Paint finish rough in locations that requires corrective action(s)
Tailgate: Inside trim bolt and backing plate missing
Resolve issue regarding non approved used part(s)
1/26/2017
James C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It happened like you said it would. No hassle and the car looks good. I would recommend Mullins to anyone!
1/21/2017
Ricky P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mullins is very organized, very professional and provides superior customer service. Mullins was prepared to begin repairs the day I dropped off my car. Their staff was friendly and accommodating. They notified me of the repair progress during the repair process and promptly completed the repairs. The drop off and pick up process of my vehicle was organized, smooth and done swiftly. They delivered to me a clean and beautifully repaired vehicle. The service and performance was far superior to that of other body shops that I have dealt with in the past.
1/21/2017
Eric S. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service !! Very professional staff. One of the best businesses in Niceville.
1/13/2017
Jesus T. VERIFIED CUSTOMER
Vehicle Make : Jeep
auto service was fast and easy. Staff was friendly and reliable. thank you for taking care of my vehicle.
1/5/2017
Michael Y. VERIFIED CUSTOMER
Vehicle Make : Nissan
You said you would keep me updated by email. I never got any updates till car was ready.
12/23/2016
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Honda
Car repairs look fantastic!
12/23/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The vehicle looks great. Thank you very much.
12/23/2016
Mark T. VERIFIED CUSTOMER
Vehicle Make : Honda
I am more than satisfied. Excellent work, and, y'all seemed to buff out the whole car, and it sorely needed it! Many thanks!
12/16/2016
Jason S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied with the whole process and experience. Ron and Michael were more than helpful in ensuring that I was taken care of. I will be recommending Mullins in the future.
11/18/2016
Robert C. VERIFIED CUSTOMER
Vehicle Make : Kia
They were very courteous and professional.
11/18/2016
Mark B. VERIFIED CUSTOMER
Vehicle Make : Buick
Great team,
Excellent work quality to say the least.