Every person was friendly , courteous, and delivered what they promised!!!!!
6/20/2021
Letticia H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Michael Zamora did a great job. He was courteous and attentive. The car looks great.
6/20/2021
Giselle F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Tommy and the rest of the staff were amazing and completely the work which was excellent even earlier than planned.
6/19/2021
Doreen P. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Consistently excellent and trustworthy.
6/13/2021
Ray P. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great but consistent updates would be better
5/22/2021
Will E. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful experience
3/13/2021
**** K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication!
2/18/2021
Chelsea B. VERIFIED CUSTOMER
Vehicle Make : Ford
There was a piece on the inside of my car that was not put completely back in place and kept coming out while I was driving. I was able to put it back in myself but it was surprising. Other than that I was very satisfied
7/14/2020
Anna R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The process was simple and easy!
7/8/2020
Donna L. VERIFIED CUSTOMER
Vehicle Make : Ford
Body shop crew was amazing. Courteous, quality work, fast completion. PRL
6/15/2020
HUMBERTO S. VERIFIED CUSTOMER
Vehicle Make : FORD
Michael Zamora was very helpful. He provided excellent service and fulfilled his promise on the estimated finish date. Very happy with the experience and if I ever need something I will always go to Park Cities Ford
11/23/2019
Kym C. VERIFIED CUSTOMER
Vehicle Make : LINCOLN
Excellent communication and service
11/5/2019
TINA W. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job!
11/2/2019
GARY S. VERIFIED CUSTOMER
Vehicle Make : FORD
Had to bring my car back twice after the body shop said the repairs were complete. The first was 5 minutes after I picked it up when my wife sat on a big glob of green paint left on the front passenger seat. The next was the following morning when the headlamp supposedly replaced failed. I have yet to hear an apology for the three extra trips to the shop or the time wasted in the waiting room for the extra work required all while I should have been working in my office.
9/26/2019
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Blake was a pleasure to work with and took care of everything. Thank you all again!
7/25/2019
MICHAEL R. VERIFIED CUSTOMER
Vehicle Make : FORD
Service manager, Brad Kurth, went above and beyond to ensure I knew what was transpiring with my vehicle every step of the way. He inquired as to the accident to get a better idea of what to expect when inspecting my vehicle, genuinely cared that I was ok as well as my family, and had no hesitation to sit down with me and explain everything that was checked and repaired on my vehicle. This is one of the best experiences I’ve had with Ford collision services. Thank you for doing such a great job.
6/1/2019
David A. VERIFIED CUSTOMER
Vehicle Make : Ford
There still is a lot of silver paint left on the roof, tried to get it off, but it's not going anywhere.
1/16/2019
Charles D. VERIFIED CUSTOMER
Vehicle Make : Ford
PCF did a good job of keeping me informed of progress toward completion of the work. But, it was Laura who was kind enough to drive help me get set up on the rental car with Hertz and drove me to the rental agency after I dropped off my car for repair. Her "extra mile" service was especially appreciated. Blake offered to sell more repairs to the front of my car. I wish the first repair of the under-radiator cover had been durably fixed--the plastic connectors are more like Legos vs metal bolts.
11/27/2018
Ronald A. VERIFIED CUSTOMER
Vehicle Make : Ford
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You can’t improve when you’re already perfect.
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