Mitch Palmer is Awesome!! Effective communication, thorough, kind, and respectful! He made my experience the Best! I’ll be sure to contact him directly, for any additional assistance I’ll need in the future !
9/23/2024
Joy D. VERIFIED CUSTOMER
Vehicle Make : Acura
Eric was awesome! The service was exemplary!!
9/15/2024
Tim H. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone in Service and Body were terrific. Professional but friendly and attentive to my questions. Each experience with your back operations has been first-rate. John Green is a special presence in your operations. Thanks to all for making this a great experience.
9/12/2024
Mebrat E. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The mechanic they broke Trunk lead rare panel they didn’t put the right place and the lead is not open properly. They digested it closed, but you open it. A big sound. The lead cover was not covered properly.
8/5/2024
Mollie Jo. VERIFIED CUSTOMER
Vehicle Make : Ford
I’m very satisfied with what planet Ford has done for my car if I ever need help with my Ford F150 again I will bring it back however I have completed this survey multiple times
7/7/2024
Derek D. VERIFIED CUSTOMER
Vehicle Make : Ford
Service agent, Clinton, was excitement. Great timely communication, returns calls quickly, and the work was completed well in a timely manner.
6/9/2024
James F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job finished ahead of schedule.
6/7/2024
Sandra V. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Larry and team did a fabulous job on my repair. I also really appreciated how they kept me updated with the progress along the way.
5/30/2024
Alexandra P. VERIFIED CUSTOMER
Vehicle Make : Ford
Larry is fantastic and wonderful to work with.
5/23/2024
Gene M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Planet Ford did a great job on the repairs on my Navigator and did it for a price in line with the estimates, generally on time as well.. Very happy with the service..
5/17/2024
Justin M. VERIFIED CUSTOMER
Vehicle Make : Ford
Larry is awesome at his job he took care of the truck from beginning to end with out a problem. He was in constant communication with me the whole time and got the job done.
5/10/2024
Messele K. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire experience is appealing to put out word of mouth to tell.
5/3/2024
Greg N. VERIFIED CUSTOMER
Vehicle Make : Ford
The work was great and people were very friendly and courteous but the quote I got compared to the price I ended up paying was not the same. I was quoted $929 for the repair and the invoice was $****,067. Since this was a direct pay invoice I am having to deal with the insurance company to get reimbursed. Very annoying.
4/27/2024
Tina S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Clinton handled
Everything seamlessly for me and made it all very easy during a stressful time
For me.
4/26/2024
Robert C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Good job. Possibly I’ll be bringing it there for scheduled service.
4/26/2024
Grantland R. VERIFIED CUSTOMER
Vehicle Make : Ford
Not one time while my vehicle was being repaired did I receive any updates/status of my repair process. I had to contact the insurance company to get updates/details. When I called your organization, the service representative was busy, with other customers you name it, and the other reps were not able to give me any information.
3/26/2024
Heidi S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service and communication!
3/21/2024
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Repairs were completed well and my car looks great; however, I did have a problem getting my car back and not getting some callback calls and having to wait to hear when I would get my car