Thank you, the thoroughness and assistance were greatly appreciated. I am thrilled with the vehicle and deeply impressed by the effort that went into my car.
2/25/2015
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Honda
You made it very easy, from drop off to pick up. Thank you.
2/19/2015
**** V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly and courteous service. Work was done timely with a can do attitude. My car looks like new.
1/28/2015
Beverly M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service! I will highly recommend Lamettrey's to all.
Thanks
12/24/2014
Kara J. VERIFIED CUSTOMER
Vehicle Make : GMC
Great experience !
12/19/2014
Gary T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional, curteous staff that communicated well and met my very tight schedule . I would recommend this particular LaMettreys to everyone.
12/13/2014
Karen H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You are great. If I have a need I will be back
11/3/2014
Deborah R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
absolutely satisfied with every aspect of the repair. thanks for making customer service a priority
10/14/2014
James L. VERIFIED CUSTOMER
Vehicle Make : Ford
I was not completely satisfied because my vehicle repair was to be completed and picked up on Monday, July 7th. I had dropped it off on Friday, June 27th. It was not completed until Wednesday, July 9th.
Jim Larson
7/11/2014
Rosanne B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I felt satisfied with lamettreys service but was disappointed that the enterprise car rental did not have the correct information for insurance as well as arriving 20 minutes late.
7/2/2014
Greg H. VERIFIED CUSTOMER
Vehicle Make : Honda
Clarification on your end in communication lines. I received several phone calls from several different people asking questions - provided universal response but feedback was not accurately entered...thus more phone calls. You looked pretty pathetic. If it wasn't another person's insurance company paying - and my relationship with RB Honda, I would not have allowed the work and would have moved to a different body shop.
6/5/2014
Lynn H. VERIFIED CUSTOMER
Vehicle Make : Honda
Jim and his team were very professional, understanding and patient.
They explained everyghing and answered all my questions. I will definitely
Recommend LaMettry's to friends and co workers.
Thanks again to Jim and his team at the Richfield location.
3/26/2014
Carol B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Staff kept me informed with updates on progress of repairs.
3/20/2014
Mary D. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great and was completed in just 4 days (with the exception of a light that had to be ordered), I'm very pleased!!
1/14/2014
Donald M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I liked the interior cleaning. I wish I had removed everything from the car and gotten a complete interior cleaning, even if at additional cost.
Also, I kind of liked the custom billet grill (horizontal ribs)I had, and hoped you might find one (I know they are available on EBay, quality may be the question). Maybe I will change it later, though the replacement (OEM style) looks great.
The convenience of the Enterprise rental was also great.
1/10/2014
Beth R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the nice work. You finished a week earlier than we expected
11/10/2013
Connie G. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional and updates were great!
11/1/2013
Margaret G. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great! I would like to especially thank Eli for his much-appreciated suggestions.
9/21/2013
Tony B. VERIFIED CUSTOMER
Vehicle Make : Jeep
N/A
9/19/2013
**** H. VERIFIED CUSTOMER
Vehicle Make : Buick
The email status updates are nice but they were confusing because first it said the job would be done in one day, then eight days, then finally five days. For the information to be jumping around like that makes it not useful for planning. Also when I picked up the car, the job was not completely done; the car had to go back into the shop briefly for the broken tail light cover to be replaced.