The entire experience was top-notch. I especially appreciated the email updates from when the fixes began through to completion.
I also really appreciated the customer service provided by the gals at the front desk. They were fantastic! All in all, a great experience and will definitely refer friends and colleagues to Lamettry's.
2/9/2017
Jim D. VERIFIED CUSTOMER
Vehicle Make : Tesla
Stunningly excellent business operation. Best ever in memory. Personable, performance both stellar, and XCLNT use of texting for ultra prompt and complete communication--all 10/10. Thanks Sean and team!
2/9/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Paint color is wrong
2/8/2017
Julie V. VERIFIED CUSTOMER
Vehicle Make : Lexus
The staff was excellent from beginning to end! It is difficult enough having to be in an accident, then to be without a car. But the staff was so friendly and accommodating. My insurance, come to find out, did not offer me a car rental. The staff provided me a way home. While ubering my way around for weeks, Jeremy worked with my schedule and I was able to arrive on time to pick up my car. The car looked absolutely beautiful, couldn't tell there was any damage had. I can't thank the team enough for such a wonderful outcome and experience. Will highly recommend to friends, family, & colleagues!
2/7/2017
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you for taking this unfortunate situation and making it as hassle free
As possible. I completely appreciated the text updates, and especially appreciated the anticipated completion date was held to be true. The work so far is perfect! Thank you greatly!
2/7/2017
Jared B. VERIFIED CUSTOMER
Vehicle Make : Audi
My only criticism is that the parts department ordered the wrong tire but ended up rectifying it quickly.
2/5/2017
Ken C. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service and staff. I would highly recommend
2/3/2017
Steven M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job Back this spring for other repairs.
1/28/2017
Marty W. VERIFIED CUSTOMER
Vehicle Make : Toyota
We noticed the car is now pulling badly to the right and we're not sure why, as you worked on the rear end. Will bring it back on tomorrow.
1/27/2017
Tushar H. VERIFIED CUSTOMER
Vehicle Make : Audi
I had requested to check the alignment of my car as I was feeling that there has been alignment issues since my car accident for which I gave my car for repairs at lammetrys.
Although after talking to the manager about this, I have been promised that I can bring my car again to get the alignment work done
1/27/2017
Bill& Gisela. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, we would definitely use your service when needed in the future
1/26/2017
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks brand new !!
1/25/2017
Richard T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and great service all around
1/22/2017
Denise M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Process was smooth and organized. Thank you
1/21/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job on my repair. Appreciated the quality of the work and that it was completed ahead of schedule. Also liked receiving the e-mail updates. Your staff was pleasant & friendly to work with!
1/19/2017
Donald Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Nice job! Thanks Aaron and team.
Duke
1/18/2017
Jim D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
JAMES, Extremely disappointed with the paint work blemishes in the paint a deep door nick poor blending with rear bumper scratches and a blotch on the deck lid door trim not fastened properly including a dent in chrome molding on same piece on a scale of **** to 10 10 being the best I rate a 4 how could you not inspect this work and see the flaws that I picked out immediately you could not have inspected this is my only conclusion that is why I have declined accepting delivery of my car why would you think a customer would accept this? I will give you the benefit of the doubt to repair my car in a professional manner given your reputation and go with that my car was not inspected prior to telling me that my is ready for pickup and go with someone just dropped the ****. I told you that I was in NO hurry and to take the time you need to make it perfect I will be in at 9:30 Tuesday morning to show you all the problems related in this review
1/17/2017
Randall J. VERIFIED CUSTOMER
Vehicle Make : BMW
Outstanding job in every respect.
1/13/2017
Philip G. VERIFIED CUSTOMER
Vehicle Make : Audi
Efficient work, great communications, and friendly team. Thanks!