It took longer than advertised to repair two scratches on my bumper. While it was estimated to be completed Fri by 5 then Mon by 5 then delivered Tues at 5 I had 4 extra days of a rental car. It took more than 30 minutes to pick up and no manager ever showed up, just the receptionist.
Jerry C
5/17/2017
Kamar O. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good customer services the job has done on time and satisfactiary and overall professional
5/14/2017
Dana W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Wonderful service and always is!!!
5/13/2017
Jeff K. VERIFIED CUSTOMER
Vehicle Make : Audi
I liked the detailed estimate and explanation of work to be done. The repair was well done and performed on schedule.
5/12/2017
Tom M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You are the best!
5/11/2017
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I really appreciated the daily updates on my vehicle. They kept me abreast of the repairs every step of the way.
5/10/2017
Rex R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job, completely satisfied with quality of repair. Especially appreciate Jeff G. taking care of me and his follow thru!!
5/10/2017
Laura A. VERIFIED CUSTOMER
Vehicle Make : Audi
Great coordination and car was cleaned before pickup.
5/6/2017
Cheri N. VERIFIED CUSTOMER
Vehicle Make : Acura
My concern is regarding the time to complete vs est completion. Took an extra 6 days and the completion date kept moving out.
5/5/2017
David P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm satisfied with how the repairs were completed in a timely and professionally manner!
5/4/2017
Michelle P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!
5/4/2017
Delphine F. VERIFIED CUSTOMER
Vehicle Make : Lexus
excellent customer experience from quote to completion. i especially liked the live updates, how easy it was to drop off or pick up the car. also, although my repair completion was delayed, my manager was exceptional finding a rental car and making it easy for me !
5/3/2017
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Jeep
This was my second repair in as many weeks. Both were terrific experienced. Each person that I encountered was professional, friendly, and helpful! Love the text updates which kept me well informed of progress. Will highly recommend you to anyone needing auto body repair!
5/2/2017
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Really appreciated the clear communication throughout the process, and the extra effort to find a paint remnant. Repair job looks great! Will definitely recommend you for repair services!
5/2/2017
Kelli G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Don't use Shakopee for rental cars they give out the smallest cars especially with kids
4/29/2017
James A. VERIFIED CUSTOMER
Vehicle Make : Tesla
Great service, from front desk all the way to delivery of finished car.
4/26/2017
Cheryl N. VERIFIED CUSTOMER
Vehicle Make : Audi
Problem was resolved to my satisfaction.
4/25/2017
**** G. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional! Frequent progress updates were much appreciated.
4/22/2017
Kevin O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Brandon was great to work with, as always. Thank you!