Outstanding service! We won't go anywhere else. Thank you!!
4/1/2018
Cindy &. VERIFIED CUSTOMER
Vehicle Make : Honda
The great work and the great communication during the repair.
3/31/2018
Dan M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Well done in a timely manner????
3/24/2018
James F. VERIFIED CUSTOMER
Vehicle Make : GMC
communication all along was great
3/23/2018
Faye V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Could not believe that was my car. It looked better than brand new. The outside was so shiny and polished. And the inside, I tried to make it look good like that but it never would. Would be nice to know what product you used so I could keep it looking that good. Very very pleased and definitely will recommend you to anyone needing your services. Thank you again. And I will call for an appointment to get that little shopping cart dent removed.
3/17/2018
Richard J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would do business with you again which would be the correct question to ask.
Or would I recommend you to a friend or family member... which I would also answer yes to.
Your survey question is one that demands 100% quality where as 98% quality is acceptable.
Why I did not answer yes:
The turn around time on my case was extended unnessiarily. My vehicle also received minor damage on your lot not directly related to the reason it was in for repair. A combination of those things cost me time which is hard to come by.
That said the process of getting a repair is always painful and aside from these two issues you made it as painless as possible. I do appreciate your service and accepting accountability for the issues I encountered.
Also, the text message updates were great.
3/16/2018
Shantell F. VERIFIED CUSTOMER
Vehicle Make : Kia
The process was made simple and they provided great communication and customer service! Thank you
3/11/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very smooth and seamless transaction between Cesare's and insurance company.
Cesare's staff very warm/welcoming and professional. Repairs were made very quickly and turn around time from vehicle in shop to back on the road very minimal; surpassing their estimated return time x 4 days.
Perfect repairs performed and entire experience was a joy.
Thank you Cesare's Staff!!!!!
3/2/2018
Adam L. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you
2/24/2018
Vanessa Q. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service! I got the chance to meet the owner. "What a great person! I have told my friends and family, this is the place to go. My car came out perfect. Thank you
2/18/2018
Tasha G. VERIFIED CUSTOMER
Vehicle Make : Honda
The employees were very nice and helpful and my car looks amazing. Better than what it did when I bought it brand new from the dealership. Thank you
1/12/2018
Zakery R. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing service. Complete trust and appreciation for the work done on my car. No competition. Best car service hands down. I will recommend to anyone in need of their services in Visalia and anywhere else.
9/27/2017
Gabriela R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great staff and prompt updates and responses!!
9/1/2017
Sherrie L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service, truck done when promised, great emails letting me know status of truck repairs, no extra unexpected added costs.
8/26/2017
Cosme S. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job excellent service
8/25/2017
Justin B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job guys. My car is as good as new. Excellent customer service with the right amount of updates and phone calls. Even when my car had extra issues on pickup, you took care of it by getting me a free rental car for the inconvenience. Got my car back a couple days later and it was perfect. The Starbucks card was a nice touch too! Thanks!
8/18/2017
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Finished sooner than expected
8/17/2017
Gloria G. VERIFIED CUSTOMER
Vehicle Make : Kia
I felt that all employees I spoke or dealt with knew me & my car & they answered my concerns on the spot. I like that repair is warranted for a year.
4/22/2017
Jesse C. VERIFIED CUSTOMER
Vehicle Make : Kia
Absolutely the best shop. I went to 3 shop's before I found this one. Been nrw to Visalia they truly made me feel like home.