Stop using the text messages to tell people their car is almost complete when it's not. From the time I received text saying my car was 90% complete to the time it was finished was 25 days. It was a big job so I understand that it takes time but why send me text when it wasn't close to being done. Repairs were done right and the car looks great only downfall was the text alerts
1/12/2017
Masie W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you very much for the excellent service that I received. I also appreciate the text messages that the team took the time to send to me to keep me posted on the progress of the repair.
1/7/2017
David N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good service.
1/7/2017
Darlene C. VERIFIED CUSTOMER
Vehicle Make : Acura
Received Excellent Service -from getting a estimate, checking in, and pick up. I was so upset having my brand new Acura ILX hit by someone after only having my car four months but Vance and everyone was wonderful. My car is beautiful again. I have already told all my friends about UniBodyTech, the staff and workmanship. Thank You!
1/6/2017
Norine O. VERIFIED CUSTOMER
Vehicle Make : BMW
Very courteous and professional service. Completed job early. Thank you.
1/5/2017
Lois T. VERIFIED CUSTOMER
Vehicle Make : Lexus
The good service started with the initial phone call to set up an appointment to the introduction of "Mike" who did the estimate and the completion of the job was excellent. It was also so very convenient to have someone from Enterprise (also very pleasant and efficient) to arrange for my car rental.
The text messages and calls were so helpful and informative including the completion of the job which was done about 5 days prior to the estimated time. Over delivery of service! I was a bank manager for for 35 years and recently retired and totally believe that service and its people is instrumental to the success of a company and I would recommend your company to anyone who needs to have their auto repaired!
12/30/2016
Faye D. VERIFIED CUSTOMER
Vehicle Make : Jeep
I like that they kept me posted and honest about the time estimate. The people are friendly too and ensures security of their customer's vehicles.
12/30/2016
Ryan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a very pleasant experience, apprecoate the individualized service . Repairs were very profesiional and quick
Thanks
12/29/2016
Leroy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job, really efficient, really nice employees and neat and orderly shop!
12/25/2016
Stephen F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service and notification system. Very painless.
12/22/2016
M L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great people, excellent work & awesome service support! Mahalo nui loa!
12/20/2016
Rebecca K. VERIFIED CUSTOMER
Vehicle Make : Honda
Courteous, timely information about status of car repair, co-location of Enterprise car rental, accessible location.
12/15/2016
Loretta &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service from the time I was contacted and given an appointment to the day of pick up. The frequent updates were awesome. Every single person I came in contact with was friendly and professional. Very convenient having Enterprise there. My car looks great. I am happy with the repair. Thank you !
12/14/2016
Rita W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did NOT Complete On time.
12/13/2016
Donna I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was accommodating, very friendly and went out of their way to help me in any way that they could. They treated me almost like family. I felt very comfortable asking questions, calling to reschedule drop off and pick up times, and they took it all in stride and responded positively 100% of the time! They even helped me to load all of my things into my 23
Vance, Ruby, and the receptionist upon entering (I forgot her name) communicated and explained everything so I understood and I was constantly kept up to date via text as to the status of my car's completion.
Unibody Tech always does excellent work! My bumper looks like new!
ALL of the staff are very polite and their customer service is top notch.
Working together with Enterprise Rent A Car is a definite advantage. The process is less stressful since Enterprise brings the cars over to the shop, and the entire process is taken cared of within 30 minutes. The Enterprise staff were equally helpful, accomadating, very cordial, and took the time to fully explain everything from the insurance coverage, how to operate the car, going over all of the damages, etc.
12/13/2016
Lynn M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service! Kept me up to date on the status of my car through text messages. Very pleased with the final results. They made my car look great again. Thank you Vance!
12/10/2016
Makoto O. VERIFIED CUSTOMER
Vehicle Make : Toyota
repair was much faster than expected
12/9/2016
Sheri R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job
Awesome staff - friendly, professional and knowledgeable
Amazed at the texting communication
Convienant with the rental car
It was a non hassle experience