Friendly understanding staff, very accurate estimate and timeframe for repairs given for repair. Car looks new!! They even took care of getting my rental car returned.....amazing!!
12/28/2017
Susana A. VERIFIED CUSTOMER
Vehicle Make : Ford
Im sure not your fault, but too many days waiting for correct part. Waited for appointment for estimate, waited for appointment for repair which began **** month and **** day after the accident. Updates not timely.
12/23/2017
Susan G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service, efficient and I got my car back a day early!!
12/22/2017
Mark Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
The damage on my car was perfectly repaired & the paint looked beautiful. I was surprised to also find the inside of my car looking like new - totally detailed. I will highly recommend Fresno BodyWorks!
12/16/2017
Hector V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Happy with the repair and service
12/16/2017
Victor L. VERIFIED CUSTOMER
Vehicle Make : Acura
I was notified my car would be done Monday that was a delay from original estimate of day it would be done. I understand that delays happen but I was not notified that it would not be done till I called at 4 to confirm it was going to be ready. They told me it would be another day. Then I received the text saying it would be done at 4:27 and called at 3:30 to confirm and was told they did not know if it would be done or not. I got a call at 4:21 saying it would be done and at that point I could not get there. It was frustrating! Then I came to pick up my car and waited over 30 minutes when there was only one other person in the waiting area. I got my car and then later in the day opened the back seat to find that the side panel or the driver side was not put back on and I had to figure out how to install it myself.
12/14/2017
Layne H. VERIFIED CUSTOMER
Vehicle Make : Ford
Office personnel very professional and expedient.
12/8/2017
Carl O. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very thorough and good attention to detail
12/7/2017
Ignacio S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone is kind. Thank you all and have a safe holiday and new year.
12/6/2017
William M. VERIFIED CUSTOMER
Vehicle Make : Ford
I would of liked a call if the insurance wasn't going to fix the part from the tailgate i would of paid to get it done, also there was material left on my truck from buffing with what we paid it should of been Washed. Ect...
12/2/2017
Lorey O. VERIFIED CUSTOMER
Vehicle Make : Lexus
The experience was easy and the folks are a pleasure to work with!
11/28/2017
David R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciated the communication from your team. The calls and e-mail updates with status were great.
11/22/2017
Robert D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service-thank you!
11/21/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job done on time!
11/18/2017
Kimberly D. VERIFIED CUSTOMER
Vehicle Make : Acura
The process was very easy. Everyone was really helpful and went above and beyond to get my car repaired. My car was done ahead of the expected completion date which was an added bonus.
11/17/2017
Zoua V. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went well. Everyone was very nice, courteous and helpful. The only negative encounter is, inside my car was a zip lock bag containing some of my stuff which someone labeled "Inner Bumper ****." It was a professional experience up until the end.
11/17/2017
Suzanne W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice people and very professional!
11/15/2017
Daryl R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good job. Thx
11/14/2017
Delphia E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done!! Have used you in the past
and hopefully there won't be a need, will be back. Thank you
10/3/2017
Bryce R. VERIFIED CUSTOMER
Vehicle Make : Honda
It took a little longer but the paint was perfect I can't see a difference between the original paint. I'm very happy with my car and the repairs done. This is my second claim with Fresno body works and I have been happy with both on different cars.